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Description
Universal Knowledge from KPS offers comprehensive content capture, search and collaboration capabilities. This allows internal employees and customers to significantly increase their productivity.
Powerful search, advanced content creation, and moderation processes are combined with high levels of insight to ensure that your knowledge can be centrally managed with minimal administrative overhead.
KPS Universal Knowledge can be used standalone as a Knowledge Management platform by creating and managing all content within the KM platform or alternatively Universal Knowledge can be integrated with existing applications and also leverage existing content managed outside of the knowledge base.
KPS Universal Knowledge is linked to your existing systems via a comprehensive set of APIs. This makes it possible to have information at your fingertips, without opening a separate application. You can save time and ensure adoption by embedding our knowledge management product in your third-party applications. Customers also benefit because they get the right answers quicker. You both improve customer experience and reduce operational expenses.
Available in both SaaS hosted and On Premise deployment models.
Description
KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us.
Customers love these features:
- Full branding and theming control, plus private domain at all subscription levels
WYSIWYG Editor and the ability to edit source HTML
- Embeddable contextual widget to display your knowledge base content on your website or app
Flexible Table of Contents organization, navigation
Advanced Security and Restricted Access Options
- All themes are mobile-responsive right out of the box
- ElasticSearch-based searching functionality
- Glossary with pop-over definitions and automatic highlighting
API Access
Has API
API Access
Has API
Integrations
Dropbox Showcase
Google Docs
Google Drive
LaunchBrightly
Microsoft 365
Salesforce
SearchUnify
Zapier
Zendesk
Integrations
Dropbox Showcase
Google Docs
Google Drive
LaunchBrightly
Microsoft 365
Salesforce
SearchUnify
Zapier
Zendesk
Pricing Details
$12.00/month/user
Free Trial
Free Version
Pricing Details
$79.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Knowledge Powered Solutions Ltd
Founded
2004
Country
United Kingdom
Website
www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/
Vendor Details
Company Name
KnowledgeOwl
Founded
2015
Country
United States
Website
www.knowledgeowl.com
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
