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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

JustRelate CRM is a flexible, modular customer relationship management platform designed for SMEs and mid-market organizations. The system centralizes contact management, activities tracking, and enterprise structures across marketing, sales, and service operations. Core capabilities include lead management, opportunity tracking, quote generation, and contract administration. The platform features workflow automation, mobile access across iOS, Android, and Windows devices, and responsive interfaces for seamless field operations. Advanced analytics provide real-time cockpits, sales funnel forecasting, and multidimensional trend analysis. JustRelate CRM integrates with ERP systems (SAP, abas, PSIpenta), email platforms (Outlook, Lotus Notes), and third-party applications via REST-API, XML, and web services. The service module encompasses ticketing, maintenance scheduling, resource planning, and knowledge management. Deployment options include cloud hosting in Germany or on-premises installation. The platform supports multi-language, multi-currency, and international operations. Administration tools enable field-level access controls, process customization, and data quality management. Built on scalable n-tier architecture, it accommodates hundreds of concurrent users while maintaining performance.

Description

Moonstride is a comprehensive cloud-based travel technology solution designed exclusively for the travel sector, merging an extensive travel CRM, a powerful back-office system, and a booking engine focused on conversion to enhance and automate sales, operations, and client service. By centralizing customer inquiries, profiles, and communications across various channels, it enables teams to efficiently monitor leads from initial inquiry to final sale, thereby boosting conversion rates. Additionally, it features a quotation builder and an intuitive itinerary creation tool that facilitates the rapid generation of professional proposals and customized travel plans. The platform also accommodates supplier and product management, contract input with pricing and commission oversight, planning for group travel, and seamless API integrations with worldwide travel services including flights, accommodations, and transfers. With support for multiple currencies and languages, it offers task and calendar tools to aid team collaboration, as well as reporting dashboards for valuable business insights and performance monitoring. Overall, Moonstride serves as a holistic solution that empowers travel professionals to optimize their workflow and enhance customer experiences.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CleverReach Yes 
Inxmail Yes 
JustRelate Marketing Automation Yes 
JustRelate Web Builder Yes 

Integrations

CleverReach No 
Inxmail No 
JustRelate Marketing Automation No 
JustRelate Web Builder No 

Pricing Details

Our team can provide detailed pricing information tailored to your specific requirements, including volume needs, integration complexity, and feature requirements.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

JustRelate Group

Founded

1989

Country

Germany

Website

www.justrelate.com/justrelate-crm-app

Vendor Details

Company Name

moonstride

Country

United Kingdom

Website

www.moonstride.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

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