Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your firm's financial outcomes with a comprehensive financial management solution. Effectively handle billing, accounting, expenses, and much more through a streamlined system that numerous firms rely on for efficiency. When traditional billing tools fall short of your firm’s requirements, turn to LexisNexis® Juris® for advanced timekeeping, billing, accounting, and financial management software designed to enhance your business performance. This solution offers robust tracking of receivables, payables, trust accounting, and budgeting. Additionally, utilize Juris' analytical capabilities and on-demand performance insights to empower firm leaders in making informed decisions that elevate financial success. With its versatile timekeeping, billing, e-billing, and accounting features, Juris software ensures usability while maintaining a comprehensive audit trail. By customizing your time-entry process, you can capture more billable hours and optimize your firm's financial health further. Ultimately, investing in Juris not only streamlines your operations but also positions your firm for sustained growth and profitability.

Description

Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accurint Virtual Crime Center Yes 
Availity Yes 
Bridger Insight XG Yes 
Cognizant Yes 
CounselLink Yes 
CourtLink Yes 
Lex Machina Yes 
Lexis Affinity Yes 
Lexis for Microsoft Office Yes 
LexisNexis InterAction Yes 
LexisNexis Lead Integrity Attributes Yes 
LexisNexis Predictive Modeling Yes 
LexisNexis Risk Solutions Yes 
Nexis Yes 
Nexis Data+ Yes 
Nexis Diligence Yes 
Nexis Newsdesk Yes 
Nexis Social Analytics Yes 
Uptime Legal Yes 
Welltok SmartReach Yes 

Integrations

Accurint Virtual Crime Center No 
Availity No 
Bridger Insight XG No 
Cognizant No 
CounselLink No 
CourtLink No 
Lex Machina No 
Lexis Affinity No 
Lexis for Microsoft Office No 
LexisNexis InterAction No 
LexisNexis Lead Integrity Attributes No 
LexisNexis Predictive Modeling No 
LexisNexis Risk Solutions No 
Nexis No 
Nexis Data+ No 
Nexis Diligence No 
Nexis Newsdesk No 
Nexis Social Analytics No 
Uptime Legal No 
Welltok SmartReach No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LexisNexis

Founded

1970

Country

United States

Website

juris.com

Vendor Details

Company Name

Juris Technologies

Founded

1997

Country

Malaysia

Website

juristech.net

Product Features

Legal Billing

Accounting Management No 
Automatic Billing No 
Calendar Management No 
Case Management No 
Client Portal No 
Document Management No 
Expense Tracking No 
Time Tracking No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

Orion Reviews

Orion

Orion Law Management Systems
Crystal Quality Reviews

Crystal Quality

Avdor CIS
PCLaw Reviews

PCLaw

LexisNexis
VTlogger Reviews

VTlogger

Voicetronix