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Average Ratings 0 Ratings
Description
Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.
Description
Effortlessly handle various social media platforms, schedule an infinite number of posts, repurpose timeless content, work in tandem with your team, and evaluate results, all from one centralized dashboard. Each platform has its own distinct characteristics, eliminating the need to upload the same image and caption across multiple sites. You can easily tailor your message, adjust image sizes, and set posting times for each individual network. Gone are the days of organizing everything through spreadsheets; instead, collaborate and strategize your social media efforts with your team using a collective marketing calendar. Our platform transforms your metrics into actionable insights that facilitate your brand's growth. Discover the optimal posting times and identify which types of content foster greater engagement. Viraltag's reports will assist you throughout the entire process, allowing you to monitor repins, likes, comments, traffic, and revenue generated from your Pinterest profile. Additionally, Viraltag provides valuable insights into the best posting times and the most effective keywords to enhance your engagement further. By utilizing these resources, you can refine your social media strategy and ultimately achieve better results for your brand.
API Access
Has API
No
API Access
Has API
No
Integrations
Canva
No
Desktop.com
No
Google Analytics
No
Stripe
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
$7 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Juphy
Founded
2018
Country
Turkey
Website
www.juphy.com
Vendor Details
Company Name
Viraltag
Founded
2013
Country
United States
Website
www.viraltag.com
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
Yes
Content Management
No
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
No
Content Management
Yes
Document Management
Yes
Project Management
No
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
Yes
Social Media Management
Automated Publishing
Yes
Brand Tracking
No
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
No
Content Management
Yes
Conversion Tracking
No
Customer Targeting
No
Keyword Filtering
No
Multi-Account Management
Yes
Post Scheduling
Yes