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Average Ratings 0 Ratings
Description
Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.
Description
A social media publishing system that uses artificial intelligence. Sposter allows you to easily integrate content creation processes and optimize the work of your clients and team members.
Publishing - Manage all your social media networks from one place With a single click, you can create and upload posts to select social media pages.
Collaboration - Connect your customers and team in one place. You can manage and create a communication plan for your team and assign tasks to them.
Scheduling - choose the date and time that the posts will be published. You can use the artificial intelligence feature to determine the best time for publishing your posts.
Approvals - notify the customer and coordinate the content created with Sposter. For social media content, or comments that include specific notes, get customer approval.
Analytics - Track post results based upon social networking data. Generate reports about posts, pages, or team members' work.
API Access
Has API
No
API Access
Has API
No
Integrations
Bitly
No
Facebook
No
Instagram
No
LinkedIn
No
X (Twitter)
No
Integrations
Bitly
Yes
Facebook
Yes
Instagram
Yes
LinkedIn
Yes
X (Twitter)
Yes
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
$59/month/3 users
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Juphy
Founded
2018
Country
Turkey
Website
www.juphy.com
Vendor Details
Company Name
Sposter
Founded
2017
Country
Lithuania
Website
sposteronline.com
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
Yes
Content Management
No
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Product Features
Social Media Analytics Tools
Campaign Analytics
No
Competitor Monitoring
No
Customizable Reports
No
Engagement Tracking
No
Influencer Tracking
No
Multi-Channel Data Collection
No
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Social Media Marketing
Analytics
No
Automated Publishing
No
Contact Management
No
Content Management
No
Conversion Tracking
No
Customer Targeting
No
Keyword Filtering
No
Multi-Account Management
No
Post Scheduling
No