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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.

Description

A social media publishing system that uses artificial intelligence. Sposter allows you to easily integrate content creation processes and optimize the work of your clients and team members. Publishing - Manage all your social media networks from one place With a single click, you can create and upload posts to select social media pages. Collaboration - Connect your customers and team in one place. You can manage and create a communication plan for your team and assign tasks to them. Scheduling - choose the date and time that the posts will be published. You can use the artificial intelligence feature to determine the best time for publishing your posts. Approvals - notify the customer and coordinate the content created with Sposter. For social media content, or comments that include specific notes, get customer approval. Analytics - Track post results based upon social networking data. Generate reports about posts, pages, or team members' work.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bitly No 
Facebook No 
Instagram No 
LinkedIn No 
X (Twitter) No 

Integrations

Bitly Yes 
Facebook Yes 
Instagram Yes 
LinkedIn Yes 
X (Twitter) Yes 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

$59/month/3 users
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Juphy

Founded

2018

Country

Turkey

Website

www.juphy.com

Vendor Details

Company Name

Sposter

Founded

2017

Country

Lithuania

Website

sposteronline.com

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking Yes 
Content Management No 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling No 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Product Features

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Alternatives

Alternatives

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