Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effortlessly create documents directly from your SharePoint lists or libraries, allowing for the rapid generation of proposals, presentations, and reports without any errors. You can easily export chosen SharePoint elements, views, or entire lists into customizable Word reports, incorporating specific metadata, charts, images, and additional features. With the ability to refresh content without needing to open the files, you can eliminate the hassle of copy-pasting, manual entry, and other tedious tasks. Seamlessly perform mail merges for business letters, labels, tailored proposals, contracts, worksheets, and much more. You have the flexibility to compile a document from various items, generate individual documents for each SharePoint list item, or merge multiple documents into a single file. Additionally, you can break down frequently used content into smaller sections and then combine them into cohesive documents by simply checking boxes. Within seconds, you can assemble personalized Word documents or PowerPoint presentations, streamlining your workflow and enhancing productivity remarkably. This innovative approach saves valuable time and ensures accuracy in all your documentation needs.
Description
SP IT Helpdesk is a versatile application designed for Microsoft Teams and SharePoint that effectively integrates helpdesk functions, change management, IT asset tracking, a calendar, discussions, and document management. Unlike conventional standalone help desk systems, SP IT Helpdesk merges business process automation with a collaborative experience for teams. Users benefit from a self-service MyIT portal accessible via MS Teams or SharePoint, simplifying the process of ticket submission and granting access to a comprehensive knowledge base, essential documents, and training links. IT personnel can utilize the secure Staff Portal within Microsoft Teams or SharePoint, which serves as a centralized hub for organizing IT tasks, communications, and documentation. Additionally, the platform features an integrated Power BI Dashboard that enhances visibility and reporting capabilities for management, ensuring informed decision-making and streamlined operations. This innovative approach fosters a more efficient and connected IT support environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Power Apps
No
Microsoft Power BI
No
Microsoft SharePoint
No
Microsoft Teams
No
Integrations
Microsoft 365
Yes
Microsoft Power Apps
Yes
Microsoft Power BI
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
Pricing Details
$999 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$15 per user per year
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
EnovaPoint
Founded
2007
Country
Lithuania
Website
www.enovapoint.com
Vendor Details
Company Name
SP Marketplace
Founded
2012
Country
United States
Website
www.spmarketplace.com/sharepoint-helpdesk.html
Product Features
Document Management
Access Controls
No
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
Yes
Document Delivery
No
Document Indexing
No
Document Retention
Yes
Electronic Signature
No
Email Management
No
File Recovery
Yes
File Type Conversion
Yes
Forms Management
Yes
Full Text Search
No
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
No
Version Control
Yes
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No