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Description
Jugl is an advanced platform that leverages AI to enhance Customer Support and Customer Experience (CX), allowing businesses to oversee all customer interactions from a single interface. It consolidates various communication channels such as Voice, Email, WhatsApp, Instagram, website chat, and support tickets into a cohesive inbox that operates with the assistance of both AI and human representatives. By automating support tasks, retrieving lost sales, engaging with site visitors, and facilitating smooth transitions to human agents when necessary, Jugl streamlines the customer service process. This innovative platform merges AI-driven agents, real-time customer assistance, ticket management, and revenue recovery strategies to create a holistic solution aimed at boosting customer satisfaction and driving sales growth. Moreover, Jugl's comprehensive approach ensures that businesses can respond to customer needs efficiently while maximizing their operational effectiveness.
Description
eesel is an AI automation platform that allows businesses to deploy intelligent AI teammates directly within the tools and systems their teams already use. The platform integrates with popular workplace applications including Zendesk, Slack, Salesforce, HubSpot, Shopify, Freshdesk, Notion, Google Drive, Intercom, and Confluence. Once connected, eesel learns from company knowledge bases, support histories, documentation, and business processes to provide context-aware assistance. Organizations can use AI agents to automate customer support, answer internal employee questions, generate content, process e-commerce inquiries, and manage operational workflows. The platform allows businesses to coach and customize agents so they follow specific communication styles, escalation procedures, and company policies. Helpdesk agents can respond to tickets and triage issues, while content-focused agents can research and draft blog posts and marketing materials. E-commerce agents assist customers with product recommendations, inventory questions, and order-related requests. By working directly within existing business applications, eesel minimizes disruption while expanding automation capabilities. The platform helps companies reduce manual workloads, improve service quality, and scale support operations more effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Airtable
No
Asana
No
Canva
No
ChatGPT
No
Confluence
No
Figma
No
GitLab
No
Google Docs
No
Google Sheets
No
Intercom
No
Integrations
Airtable
Yes
Asana
Yes
Canva
Yes
ChatGPT
Yes
Confluence
Yes
Figma
Yes
GitLab
Yes
Google Docs
Yes
Google Sheets
Yes
Intercom
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$100/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Jugl
Founded
2014
Country
United States
Website
www.jugl.com
Vendor Details
Company Name
eesel.ai
Founded
2020
Country
Australia
Website
www.eesel.ai/
