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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Joqiva is an online job and back-office platform designed specifically for service-oriented businesses in the UK, effectively consolidating customer inquiries, job management, quotes, invoices, and payment follow-ups into a single streamlined workflow. This application enables companies to seamlessly convert inquiries into jobs, utilize templates along with pre-saved service information, and craft quotes for staff to review prior to dispatching. The integrated AI features of Joqiva aid in processing inquiries, allowing employees to verify details before taking action. Customers have the convenience of reviewing quotes and invoices via the web, while businesses can log payment updates, monitor bank receipts independently, and send reminders as per their subscription plan, ensuring that customer payments are directed straight to the business rather than going through Joqiva. Upgraded plans offer additional functionalities such as enhanced team and job management controls, libraries for saved items, access for accountants, and thorough audit logs. Furthermore, an optional AI Receptionist is available to manage configured calls and record inquiries or messages for staff consideration. Joqiva primarily focuses on serving the air-conditioning sector alongside other service trades throughout the UK, making it a versatile tool for enhancing operational efficiency. Its comprehensive features are designed to simplify the everyday administrative tasks of service businesses.

Description

WrkGenie is a job management solution tailored for sole traders and small service teams in the UK that helps streamline customer work from initial inquiry to final payment. This platform integrates various features, including customer records, quotes with electronic signatures, scheduling, invoicing, and payment tracking, all accessible through a web application complemented by native apps for both iPhone and Android devices. Users have the ability to link quotes, bookings, invoices, and customer histories, manage key records even without internet access, and synchronize any updates upon reconnection, in addition to sending payment links for invoices via a connected Stripe account. The Pro version enhances functionality by offering expense tracking, profit analytics, staff scheduling, and the ability to send booking invitations and reminders to customers. Specifically designed for tradespeople such as cleaners, plumbers, electricians, gardeners, and mobile hairdressers, WrkGenie caters to businesses ranging from solo operators to small teams. Users can try the software free for 14 days, although features like online payments, e-signing, and AI writing assistance necessitate an internet connection to function effectively. Additionally, this tool not only simplifies job management but also aids in fostering better customer relationships and enhancing overall business efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Calendar No 
Microsoft Outlook No 
Sage Accounting Yes 
Stripe No 
Xero Yes 

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 
Sage Accounting No 
Stripe Yes 
Xero No 

Pricing Details

£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Trial Yes 
Free Version No 

Pricing Details

£19.99/month
Core is £19.99/month with 1 user; Pro is £39.99/month with 3 users; White Label is £99.99/month with 5 users and is available by sales enquiry. Plans renew monthly and can be cancelled anytime. The 14-day trial requires no card and does not auto-charge; access pauses unless you add payment details and choose a plan. Online card payments use a connected Stripe account and Stripe processing fees apply. Prices are in GBP; the company states it is not currently VAT registered, so displayed prices are the full amount charged.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Joqiva

Country

Ukraine

Website

joqiva.co.uk

Vendor Details

Company Name

WrkGenie

Country

United Kingdom

Website

wrkgenie.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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