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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Joqiva is an online job and back-office platform designed specifically for service-oriented businesses in the UK, effectively consolidating customer inquiries, job management, quotes, invoices, and payment follow-ups into a single streamlined workflow. This application enables companies to seamlessly convert inquiries into jobs, utilize templates along with pre-saved service information, and craft quotes for staff to review prior to dispatching. The integrated AI features of Joqiva aid in processing inquiries, allowing employees to verify details before taking action. Customers have the convenience of reviewing quotes and invoices via the web, while businesses can log payment updates, monitor bank receipts independently, and send reminders as per their subscription plan, ensuring that customer payments are directed straight to the business rather than going through Joqiva. Upgraded plans offer additional functionalities such as enhanced team and job management controls, libraries for saved items, access for accountants, and thorough audit logs. Furthermore, an optional AI Receptionist is available to manage configured calls and record inquiries or messages for staff consideration. Joqiva primarily focuses on serving the air-conditioning sector alongside other service trades throughout the UK, making it a versatile tool for enhancing operational efficiency. Its comprehensive features are designed to simplify the everyday administrative tasks of service businesses.

Description

Unavoidable CRM is a cloud-enabled customer relationship management platform tailored for small service-oriented businesses, such as those in trades, clinics, cleaning and pest-control services, as well as tour operators and agencies. It consolidates inquiries and customer interactions into a collaborative workspace, featuring an AI-driven receptionist that handles call answering and booking, missed-call text responses, and a unified inbox for SMS, WhatsApp, email, and phone communications. Teams have the capability to oversee leads through a structured sales pipeline, arrange appointments, automate follow-ups, generate quotes and invoices, process payments via Stripe, and pursue overdue balances. Additionally, the system facilitates booking and customer record management, enabling smaller operators to effectively manage workflows from the initial inquiry all the way to payment. Various plans offer the same essential features but differ in terms of user capacity and customization options. Charges for call minutes, messages, and AI receptionist services are calculated based on usage and billed separately at the provider’s cost, ensuring businesses only pay for what they use. This comprehensive approach enhances operational efficiency, allowing businesses to focus more on customer service and growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

Xero Yes 
GoCardless No 
Google Calendar No 
Mailchimp No 
OpenRouter No 
Postmark No 
QuickBooks Online No 
Retell AI No 
Sage Accounting Yes 
Stripe No 
Twilio No 
WhatsApp No 
WooCommerce No 

Integrations

Xero Yes 
GoCardless Yes 
Google Calendar Yes 
Mailchimp Yes 
OpenRouter Yes 
Postmark Yes 
QuickBooks Online Yes 
Retell AI Yes 
Sage Accounting No 
Stripe Yes 
Twilio Yes 
WhatsApp Yes 
WooCommerce Yes 

Pricing Details

£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Trial Yes 
Free Version No 

Pricing Details

£29/month
Solo costs £29/month for 1 user and up to 1,000 contacts. Team costs £149/month for 5 users and up to 10,000 contacts. Agency costs £399/month for unlimited users and contacts and includes white-label options. All plans include every feature; annual billing saves 20%. The free trial lasts 14 days and requires no card. Texts, calls, AI receptionist minutes, and email sending are billed separately at provider cost, with no markup.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Joqiva

Country

Ukraine

Website

joqiva.co.uk

Vendor Details

Company Name

Unavoidable Studio

Founded

2026

Country

United Kingdom

Website

unavoidablecrm.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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