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features
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support

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Description

Joblogic is field service management software for service contractors and facilities management businesses. It manages job management, engineer scheduling, asset tracking, planned preventive maintenance contracts, compliance management, and invoicing in one platform. Manual scheduling and job write-ups slow teams down. The Dynamic Scheduler optimises engineer routes in real time, and the AI Summariser cuts job and quote write-up time. Joblogic is building towards a fully Agentic Operating System for service contractors, reducing manual coordination across operations, service delivery, and finance. Joblogic supports businesses across HVAC, fire and security, facilities management, plumbing and heating, mechanical and electrical services, and electrical maintenance. 24/7 support is included as standard.

Description

Wakeman serves as an AI receptionist and answering service specifically designed for contractors in home services such as plumbing, HVAC, electrical work, roofing, and restoration. In instances where the team is unavailable—such as during nights, weekends, or while on-site—Wakeman steps in to represent the business by engaging with callers, asking essential dispatcher questions, confirming the address, and promptly texting the owner about the job. With its integration with Jobber, once the booking feature is enabled, it can seamlessly add scheduled jobs directly to the calendar. For urgent situations involving gas, fire, sparking, or flooding near electrical systems, it provides pre-written safety instructions and contacts the on-call personnel while still connected to the caller. Every interaction initiates with a notice regarding AI involvement and recording, ensuring that calls are documented and summarized for future reference. Additionally, spam calls are effectively filtered out and not charged to the account. Clients can retain their existing phone number, with subscription plans starting at $149 per month and a complimentary 14-day trial offered. This innovative service not only streamlines communication but also enhances safety and efficiency for contractors in the field.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

AccountsIQ Yes 
Elyos Yes 
FreeAgent Yes 
QuickBooks Online Yes 
Sage 500 Yes 
Xero Yes 

Integrations

AccountsIQ No 
Elyos No 
FreeAgent No 
QuickBooks Online No 
Sage 500 No 
Xero No 

Pricing Details

£45
Starting from £45 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$149/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Tracer Management Systems

Founded

1998

Country

United Kingdom

Website

www.joblogic.com

Vendor Details

Company Name

Wakeman

Founded

2025

Country

United States

Website

wakeman.ai

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
For Builders Yes 
For Electricians Yes 
For Field Service Businesses Yes 
For HVAC No 
For Plumbers Yes 
For Roofers Yes 
Invoicing Yes 
Job Tracking Yes 
Payments Yes 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management Yes 
Employee Lifecycle Management No 
Labor Projection Yes 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Alternatives

Alternatives

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