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Description
We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world.
Agents can access all chats, emails and calls from one Jivo app and your clients can get support via social media and increase your sales opportunities.
We are integrated with Shopify, Wordpress, Wix, Bigcommerce, Tilda and many other big names in the industry.
We feature chatbots, WhatsApp, Instagram and many other very important communication channels so your revenue can increase more and more.
JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets.
We're ready to work in any country also with 24/7 support.
Description
You have the ability to design, distribute, and oversee closed-loop loyalty programs, stored value systems, coalition initiatives, and two-tier schemes tailored for your clientele. The branding is entirely in your hands, allowing for customization with your own domain name, logo, language, currency, and customer support details. StickyStreet is utilized worldwide and supports numerous languages, including English, Danish, French, German, Georgian, Italian, Norwegian, Portuguese, Russian, Spanish, Turkish, and more; we can also accommodate your preferred language upon request. You set the pricing for your clients based on your branding and the marketing services and materials you decide to provide. The entire operation is under your control, ensuring that you manage everything seamlessly. All the essential tools your clients need to access your personalized loyalty program are hosted in the cloud, making it efficient and accessible. You can offer our platform as a white-label solution while we handle the backend, enabling you to launch in just a matter of minutes, thus streamlining your entry into the loyalty program market. Additionally, this flexibility allows you to focus on building strong relationships with your clients while we support you behind the scenes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Aimylogic
Yes
BigCommerce
Yes
Bubblehouse
Yes
Clear Ring
Yes
Dooca Commerce
Yes
Facebook Messenger
Yes
Freshdesk
Yes
HubSpot CRM
Yes
InSales
Yes
Instagram
Yes
Integrations
Aimylogic
No
BigCommerce
No
Bubblehouse
No
Clear Ring
No
Dooca Commerce
No
Facebook Messenger
No
Freshdesk
No
HubSpot CRM
No
InSales
No
Instagram
No
Pricing Details
$19/month/user
https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.jivochat.com%2Fpricing%2F
Free Trial
Yes
Free Version
Yes
Pricing Details
$9.95 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
JivoSite
Founded
2012
Country
United States
Website
www.jivochat.com
Vendor Details
Company Name
StickyStreet
Founded
2005
Country
United States
Website
www.stickystreet.com
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
IVR / Voice Recognition
Yes
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
Yes
Interactive Content
Yes
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
No
Video Content
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
Yes
Email Management
Yes
Knowledge Base
No
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
No
Social Media Integration
Yes
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
No
