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features
design
support

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Write a Review

Description

Imagine answering a call from your desk or mobile phone, and asking the caller about their inquiry. Then, you can see exactly what advertising drove the call. You can monitor calls from other sources such as email, automated advertising, social media, TV radio, and press. This allows you to track what digital advertising works well. Jet can track calls using both traditional inbound numbers like 13 and 1800 numbers, as well as Local numbers and Australian Mobile numbers. Jet found that the most calls are generated by businesses in finance, auto, insurance, and education. Call tracking is best suited for businesses that have customers who do extensive research online before calling and order complex products. Although Call Tracking reporting is available to almost all businesses, some types of businesses are more likely to take advantage of it.

Description

Mekashron Call Center revolutionizes your business operations and call center efficiency by offering robust telemarketing, CRM, and billing functionalities that seamlessly handle all customer interactions, fostering growth and significantly boosting productivity. By enhancing the effectiveness of call center agents by as much as 220%, it ensures automatic call connections, thus eliminating time wasted on unanswered calls. All customer interactions are consolidated in a single platform, allowing for the effective management of telemarketing campaigns and the dissemination of marketing and service messages to clients. Financial transactions, including credit card processing and subscription management, are smoothly integrated. Operating call centers on paper leads to substantial inefficiencies; studies show that agents typically spend over 50% of their time dialing busy, unanswered, or incorrect numbers. Furthermore, the downtime while waiting for calls to be picked up can lead to agent fatigue and decreased focus, ultimately diminishing overall productivity. Utilizing advanced technology to streamline these processes can empower your agents to focus on what truly matters—building relationships with customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Data Studio Yes 
Upaknee Yes 

Integrations

Google Data Studio No 
Upaknee No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Jet Interactive

Founded

2006

Country

Australia

Website

www.jetinteractive.com.au/reporting/call-tracking/

Vendor Details

Company Name

Mekashron

Founded

2006

Website

www.mekashron.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer Yes 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

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