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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Jenworks is a reliable and established utility billing solution leveraging Microsoft Dynamics NAV technology. It offers the flexibility to manage billing processes according to your specific commercial and regulatory requirements. Owned entirely by the island utility Jersey Electricity plc, Jendev possesses an in-depth comprehension of the needs and expectations of small to medium-sized island utilities. The pricing and functionalities of Jenworks are tailored to address the distinct needs of various territories. This versatile system adeptly accommodates billing for both single and multiple utilities as necessary, utilizing a diverse array of tariff structures. A significant advantage of Jenworks is its seamless integration with Microsoft products and other technologies, allowing for implementation without requiring extensive modifications to existing workflows. Additionally, it boasts high configurability, making it suitable for both straightforward and complex utility operations, thereby adapting to the evolving demands of businesses. With its user-friendly interface and comprehensive features, Jenworks empowers utility providers to optimize their billing processes effectively.

Description

Utilmate is a comprehensive cloud-based platform designed for managing utility billing and customer interactions, facilitating the entire process from meter reading to cash collection for various utility services such as electricity, water, gas, and wastewater. This platform enhances the efficiency of meter data handling, billing operations, payment processing, collections, customer communication, and reporting, all within a single, easily adaptable system. Widely recognized and utilized by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents in regions including Australia, New Zealand, North America, and the UK, Utilmate not only minimizes manual tasks but also enhances billing precision and elevates the overall customer experience. Its offerings include flexible pricing structures, seamless integrations, customer self-service options, and robust automation capabilities, empowering organizations to grow effectively while ensuring they adhere to changing industry regulations. Additionally, Utilmate’s user-friendly interface and dedicated support further contribute to its reputation as an invaluable resource for utility management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Buildium No 
Ezidebit No 
GoCardless No 
Square Payments No 
Stripe No 
Xero No 
Zendesk No 

Integrations

Buildium Yes 
Ezidebit Yes 
GoCardless Yes 
Square Payments Yes 
Stripe Yes 
Xero Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.60
Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Jendev

Founded

1997

Country

Jersey

Website

www.jendev.com/products/jenworks-billing/

Vendor Details

Company Name

Utilmate

Founded

2018

Country

New Zealand

Website

www.utilmate.com

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management No 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash No 
Water Yes 
Work Order Management Yes 

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