Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Welcome to James.Games! We transform training into an engaging, thrilling, and memorable experience through the use of games. With James.Games, you can effectively break the ice, enhance your training materials, or assess participants’ understanding. Once participants log into the platform, they will engage in brief, casual games that are easy to learn. This enjoyable environment allows them to focus entirely on the training questions presented. Players accumulate points and earn badges by participating in these games and receive additional playtime for correctly answering training queries. Our innovative training approach ensures that players can absorb content more effortlessly. The casual games not only captivate players but also relieve stress, keeping them highly motivated throughout the training journey. As a trainer, you have the flexibility to create your own training assignments or utilize existing templates. For customized assignments, we invite you to reach out and inquire about our editorial services, ensuring that your training meets your specific needs. By incorporating games, we aim to enhance the overall effectiveness of the learning experience.
Description
We work with call center operators who are looking to motivate, recognize and evaluate the quality/performance knowledge cycle. Oh! Gamification is also a possibility. Motivate Us supports your efforts in managing a continuous recognition system that includes badges, trivia, and elements that encourage competition. This drives performance appraisal while agents enjoy a supportive environment. Instant update of agent speech and training without taking them offline reduces absenteism rates by 10% and idle times by 35%. Increases the NPS by 2 points
API Access
Has API
No
API Access
Has API
Yes
Integrations
Genesys Cloud CX
No
Google Cloud Identity
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$20/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
James.Games
Founded
2018
Country
Belgium
Website
james.games
Vendor Details
Company Name
Gamifica
Founded
2014
Country
Argentina
Website
motivarnos.com
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
No
Contest Management
Yes
Feedback Management
Yes
For Call Centers
Yes
For Developers
Yes
For Education
Yes
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
No
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
No
For Call Centers
Yes
For Developers
No
For Education
No
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes