Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
As the online landscape increasingly integrates into governmental functions, we are not just fulfilling but surpassing judicial expectations with JURY+ Web Generation (WebGen). This innovative browser-based core Jury Management System (JMS) retains the same business principles, features, and components that we have successfully utilized for over 25 years in both our DOS (JURY+ Classic) and Windows™ (JURY+ Next Generation) systems. Our application stands out as the most extensive, customizable, and user-friendly solution available today. WebGen is equipped with a wide range of valuable statistical tools and data tracking capabilities that empower each court to document what matters most to their operational objectives, ensuring they maximize the system's potential. From managing source lists to processing summonses, payroll, and backend analytics, JURY+ Web Generation is purposefully engineered to enable effective management of all facets of jury operations, with the adaptability and strength necessary for courts, irrespective of their size. Moreover, this system not only enhances efficiency but also fosters improved communication and transparency within the judicial process.
Description
Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Jury Systems
Founded
1997
Country
United States
Website
www.jurysystems.com
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Product Features
Court Management
Administrative Hearings
No
Appeal Boards
No
Calendar Management
No
Case History
Yes
Collections Management
No
Court Cost Records
No
Defendant Records
No
Docket Management
No
Document Imaging
Yes
Fines Management
No
Jury Management
Yes
Subpoena Tracking
No
Warrant Tracking
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes