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features
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support

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Description

Ivy utilizes your distinct content sources, including websites, calendars, and third-party software, to enhance its functionality. Our advanced Deep Learning AI algorithm analyzes your content and constructs your bot's knowledge base rapidly, within minutes. When paired with Ivy's pre-trained question recognition and conversation engine, your bot can operate seamlessly with entirely tailored content right from the start. You can elevate its knowledge base using Content Packs, which are curated sets of standardized information providing universal answers on various topics such as Small Talk and Financial Aid. The customization options allow you to alter your bot’s branding, expand or modify its knowledge base as desired, and infuse it with a personality that aligns with your brand. Furthermore, your bot is continuously monitoring your online presence to identify any changes, ensuring that its knowledge remains current and relevant. Each day, you will receive a report summarizing newly acquired knowledge, any updates made, and suggestions for information that might need to be removed, ensuring your bot stays effective and aligned with your needs. This ongoing adaptability is essential for maintaining an engaging and informative experience for users.

Description

Transforming data into a functional bot takes just minutes. You can effortlessly create, train, and launch an advanced bot by utilizing resources such as FAQ pages, support sites, product manuals, SharePoint documents, or editorial content, all through a user-friendly interface or REST APIs, and there's no need for any coding skills. Whether you want to deploy your bot within teams or on different platforms, you can do so without writing a single line of code. Moreover, you can infuse your bot with personality by incorporating pre-existing chit-chat datasets. The system allows for the extraction of question-answer pairs from various semi-structured content like FAQ pages, support websites, Excel files, SharePoint documents, product manuals, and policies. It's also straightforward to design intricate multi-turn conversations using the QnA Maker portal or REST APIs. You can enhance your ranking model based on insights drawn from your bot's usage and user feedback, ensuring continual improvement. With the QnA Maker service being a hosted model, you have the flexibility to select product tiers that align with your organization’s size and throughput requirements, all while maintaining security within your Azure compliance framework. This comprehensive approach ensures that anyone, regardless of technical background, can harness the power of automated conversational agents.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure AI Content Safety No 
Azure AI Services No 
Azure Marketplace No 
LUIS No 
Microsoft Azure No 
Microsoft SharePoint No 
maaiiconnect No 

Integrations

Azure AI Content Safety Yes 
Azure AI Services Yes 
Azure Marketplace Yes 
LUIS Yes 
Microsoft Azure Yes 
Microsoft SharePoint Yes 
maaiiconnect Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ivy.ai

Founded

2016

Country

United States

Website

ivy.ai/

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.qnamaker.ai/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Higher Education

Admissions Management No 
Alumni Management No 
Assessment Management No 
Curriculum Management No 
Faculty / Staff Management No 
Financial Aid Management No 
Fundraising Management No 
Housing Management No 
Scheduling No 
Student Information / Records No 
Student Portal No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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