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Average Ratings 0 Ratings
Description
Ivy merges human knowledge with automated solutions to deliver precise and prompt communication to guests, allowing hotel personnel to focus on other tasks while improving the overall guest experience.
By welcoming guests and tailoring their stay according to individual preferences, Ivy ensures that all requests are addressed within a fraction of a second. Additionally, it provides valuable insights into both guest experiences and operational efficiency through its comprehensive analytics, enabling all guest interactions to be managed seamlessly from a single platform.
Discover the various methods by which Ivy engages with guests and elevates satisfaction ratings. This innovative approach not only streamlines communication but also fosters a more personalized and enjoyable stay for each visitor.
Description
How can our Smart Hotel App enhance your experience? It can digitize the entire Guest Journey, foster engagement with guests, streamline hotel operations, and improve restaurant ordering efficiency!
Our comprehensive platform combines a multitude of features into a single app, enabling guests to check in and out online, utilize a digital key for room access, request in-room services, communicate with staff via a ChatBot, and explore a personalized City Guide complete with GPS navigation and essential updates like weather, news, and flight information, thereby delivering a seamless and integrated experience for all visitors.
Guests can conveniently expedite their check-in process by submitting their personal preferences, marketing consents, passport details, and digital signatures prior to arrival, ensuring compliance with local regulations. Additionally, the app supports online credit card payments, including pre-authorization through tokenization, with all information automatically synchronized with the Property Management System (PMS), enhancing both efficiency and guest satisfaction. This innovative approach not only enriches the guest experience but also optimizes operational workflows for hotel staff.
API Access
Has API
API Access
Has API
Integrations
FLEXIPASS
Front
Maestro PMS
Stayntouch PMS
WebRezPro
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Go Moment
Founded
2010
Country
United States
Website
www.gomoment.com
Vendor Details
Company Name
Nonius
Founded
2015
Country
Portugal
Website
noniussolutions.com/hotel-app/
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win