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Description

IrisCX serves as an advanced video platform tailored for enterprise-level home product and service companies, revolutionizing customer engagement throughout the stages of product selection, setup, and support. By facilitating effortless video interactions without the need for apps, IrisCX empowers customers to easily connect with experts at the click of a button, which enhances the real-time support experience. The platform's AI-enhanced functionalities, including VisualBot and VisualGuide, improve the customer journey by enabling users to articulate their issues both visually and verbally, thus generating precise defect summaries without lengthy typing. Additionally, IrisCX streamlines communication by automatically forwarding these summaries to service teams through integrations with platforms like Zapier and webhooks, ensuring prompt and well-organized responses. For home builders, IrisCX significantly enriches customer relationships by offering virtual walkthroughs throughout the construction process and optimizing post-possession warranty services, which minimizes the necessity for in-person visits and boosts first-call resolution rates. Overall, IrisCX not only enhances efficiency but also fosters stronger connections between companies and their customers.

Description

The fastest, easiest, and most advanced home inspection software. You can create modern web-based reports, automate your business and receive top-notch support and digital services. Our interactive home inspection reports are web-based and mobile-friendly. They highlight the important things with a clean layout and high-def photos. Spectora is visual, concise, and intuitive. It delivers the modern experience that today's market requires. Clients and agents will love your reports. Spectora is the most user-friendly and efficient software on the market. Our home inspector software was built from the ground up to make it easier for you to complete home inspections more quickly. You will save time every day with easy navigation, quick updating of in-report templates, and a focus upon on-site report writing.