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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

IrisCX serves as an advanced video platform tailored for enterprise-level home product and service companies, revolutionizing customer engagement throughout the stages of product selection, setup, and support. By facilitating effortless video interactions without the need for apps, IrisCX empowers customers to easily connect with experts at the click of a button, which enhances the real-time support experience. The platform's AI-enhanced functionalities, including VisualBot and VisualGuide, improve the customer journey by enabling users to articulate their issues both visually and verbally, thus generating precise defect summaries without lengthy typing. Additionally, IrisCX streamlines communication by automatically forwarding these summaries to service teams through integrations with platforms like Zapier and webhooks, ensuring prompt and well-organized responses. For home builders, IrisCX significantly enriches customer relationships by offering virtual walkthroughs throughout the construction process and optimizing post-possession warranty services, which minimizes the necessity for in-person visits and boosts first-call resolution rates. Overall, IrisCX not only enhances efficiency but also fosters stronger connections between companies and their customers.

Description

Enhance the value of your Point Cloud, BIM models, and various 3D datasets by centralizing your projects within a user-friendly digital platform. JPIV serves as a central hub for managing, visualizing, sharing, analyzing, and extracting insights from your 3D datasets, which include point clouds, 3D meshes, BIM models, and 360 images, alongside project and asset details. Its cloud-based functionalities empower teams to swiftly transform extensive 3D datasets into practical insights while fostering better collaboration among team members. You can visualize, manage, and share your project seamlessly with stakeholders all within a single platform. The collaborative tools, such as the annotation feature, enhance communication among involved parties, ensuring clarity and efficiency. Visual inspections can be conducted from anywhere at any time, provided you have internet access and a web browser. Additionally, the ability to overlay and visualize new components alongside BIM models, Point Cloud, and 360 images facilitates a comprehensive understanding of project developments. By consolidating all pertinent project information and 3D data in one location, JPIV establishes a reliable single source of truth, which is crucial for informed decision-making and effective project management. Ultimately, this integrated approach not only streamlines workflows but also significantly boosts productivity across teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 

Integrations

Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IrisCX

Country

Canada

Website

www.iriscx.com

Vendor Details

Company Name

JP Global Digital

Country

United States

Website

jpglobaldigital.com/jp-interactive-viewer/

Product Features

Construction Management

Accounting Integration No 
Budget Tracking/Job Costing No 
CRM No 
Change Orders No 
Commercial No 
Contract Management No 
Contractors No 
Equipment Tracking No 
Estimating No 
Incident Reporting No 
Mobile Access No 
Offline Access No 
RFI & Submittals No 
Residential No 
Subcontractor Management No 
Timesheets No 

Product Features

BIM

2D Drawing No 
3D Modeling No 
Change Management No 
Collaboration No 
Conflict Tracking No 
Design Modeling No 
Document Management No 
For Facility Management No 
Mobile Access No 
Scheduling No 

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

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