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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Top consumer packaged goods brands leverage the Iris Nova platform to facilitate text message-based on-demand ordering through conversational commerce. This platform offers a completely customizable shopping cart, SMS payment solutions, efficient daily order fulfillment, managed customer service, and optimized delivery processes, all consolidated within an easy-to-use interface. Features include daily order batching, print-ready shipping labels, tailored packing slips, and automated routing to regional fulfillment centers for significantly enhanced direct-to-consumer operations. Additionally, it provides a personalized shopping cart with subscription capabilities and a variety of coupon options designed to maximize conversions on the site. Customers benefit from immediate support through text and email, ensuring their needs are promptly addressed. Our pricing model is straightforward, charging per order with optional daily fulfillment and no surprise fees. Moreover, the platform includes a unique SMS ordering number and seamless integration with eCommerce websites, making it an all-in-one solution for modern retailing. This enables brands to focus on growth while we handle the complexities of order management and customer engagement.

Description

Do you recall the aspirations set forth by 1960s science fiction regarding the advent of intelligent assistants to handle our shopping tasks? That vision has become a reality today. Chatbots represent an innovative approach to enhancing sales and providing customer support for eCommerce platforms. Our product, Ra, embodies this modern shift. Experience a significant improvement in your sales and support simply by engaging in conversation. This offering was developed in partnership with marici technology solutions. Our Personal Assistant is designed to assist customers throughout their shopping journey on your online store. We have also introduced a range of digital transformation solutions, including RaCom (an AI-driven Chatbot), Marici Integrations (a robust system integration platform), Engage366 (a user-friendly marketing automation solution), and Communer366 (an intuitive community engagement application) to further empower your business. Each of these tools is crafted to enhance the overall customer experience and streamline operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$3 per order
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Iris Nova

Country

United States

Website

www.irisnova.com

Vendor Details

Company Name

Helios Solutions

Founded

2006

Country

India

Website

www.heliossolutions.co/racom/

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Product Features

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