Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Top consumer packaged goods brands leverage the Iris Nova platform to facilitate text message-based on-demand ordering through conversational commerce. This platform offers a completely customizable shopping cart, SMS payment solutions, efficient daily order fulfillment, managed customer service, and optimized delivery processes, all consolidated within an easy-to-use interface. Features include daily order batching, print-ready shipping labels, tailored packing slips, and automated routing to regional fulfillment centers for significantly enhanced direct-to-consumer operations. Additionally, it provides a personalized shopping cart with subscription capabilities and a variety of coupon options designed to maximize conversions on the site. Customers benefit from immediate support through text and email, ensuring their needs are promptly addressed. Our pricing model is straightforward, charging per order with optional daily fulfillment and no surprise fees. Moreover, the platform includes a unique SMS ordering number and seamless integration with eCommerce websites, making it an all-in-one solution for modern retailing. This enables brands to focus on growth while we handle the complexities of order management and customer engagement.
Description
Natural Solutions, LLC serves as a secure backend application provider tailored for multi-channel merchants. Our solution effectively consolidates orders from various sources—be they eCommerce platforms, mail-order catalogs, call centers, or retail storefronts—into a cohesive and powerful database. By analyzing critical customer information, businesses can enhance existing relationships and formulate strategies aimed at boosting new sales. This comprehensive system manages all sales channels seamlessly, overseeing the complete order lifecycle irrespective of the order's origin. Our versatile product empowers users to effortlessly create products, monitor inventory, anticipate future demands, and coordinate with vendors and purchasing processes. Given the pressures of modern fulfillment timelines, optimizing warehouse operations has become essential, and our Warehouse Management System (WMS) provides the necessary flexibility to adapt to the continually evolving market landscape. Additionally, our platform ensures that merchants can respond quickly to changes in demand, ultimately supporting sustained growth and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
ConverSight
No
Pricing Details
$3 per order
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Iris Nova
Country
United States
Website
www.irisnova.com
Vendor Details
Company Name
Natural Solutions
Founded
1979
Country
United States
Website
www.naturalsol.com
Product Features
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes