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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Top consumer packaged goods brands leverage the Iris Nova platform to facilitate text message-based on-demand ordering through conversational commerce. This platform offers a completely customizable shopping cart, SMS payment solutions, efficient daily order fulfillment, managed customer service, and optimized delivery processes, all consolidated within an easy-to-use interface. Features include daily order batching, print-ready shipping labels, tailored packing slips, and automated routing to regional fulfillment centers for significantly enhanced direct-to-consumer operations. Additionally, it provides a personalized shopping cart with subscription capabilities and a variety of coupon options designed to maximize conversions on the site. Customers benefit from immediate support through text and email, ensuring their needs are promptly addressed. Our pricing model is straightforward, charging per order with optional daily fulfillment and no surprise fees. Moreover, the platform includes a unique SMS ordering number and seamless integration with eCommerce websites, making it an all-in-one solution for modern retailing. This enables brands to focus on growth while we handle the complexities of order management and customer engagement.

Description

You can make yourself available to customers by being available via messaging apps, your website, blogs, social posts, and ads. You can deploy artificially intelligent conversational chatbots, assign sales associates in-store, or combine the two to handle multiple customer conversations simultaneously. Transact transactions and let customers shop instantly via messaging. Receive orders, collect payments, book appointments, among other things. Learn about your customers' shopping habits to gain valuable insights. You can keep them informed with relevant notifications and product suggestions. Jumper.ai is a personalized way to connect with our fans, learn more about our customers, and shape future campaigns.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

2Checkout No 
Alipay No 
Amazon No 
Apple Business Chat No 
BigCommerce No 
Braze No 
Facebook Messenger No 
Instagram No 
Klaviyo No 
Magento No 
Razorpay No 
Salesforce No 
Salesforce Agentforce Marketing No 
Shopify Plus No 
Square Payments No 
Viber No 
Vonage Video API No 
WordPress No 
Zapier No 
Zendesk No 

Integrations

2Checkout Yes 
Alipay Yes 
Amazon Yes 
Apple Business Chat Yes 
BigCommerce Yes 
Braze Yes 
Facebook Messenger Yes 
Instagram Yes 
Klaviyo Yes 
Magento Yes 
Razorpay Yes 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Shopify Plus Yes 
Square Payments Yes 
Viber Yes 
Vonage Video API Yes 
WordPress Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$3 per order
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Iris Nova

Country

United States

Website

www.irisnova.com

Vendor Details

Company Name

Jumper.ai

Founded

2017

Country

Singapore

Website

jumper.ai/

Product Features

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Social CRM

Calendar/Reminder System Yes 
Customer Support Yes 
Email Marketing No 
Lead Capture Yes 
Lead Nurturing Yes 
Live Chat Yes 
Marketing Automation Integration Yes 
Multi-Channel Social Integration Yes 
Social Media Monitoring Yes 
Task Management No 

Social Selling

Automated Publishing Yes 
Compliance Management Yes 
Content Discovery Yes 
Content Management Yes 
Employee Advocacy No 
Gamification Yes 
Lead Engagement Yes 
Performance Metrics Yes 
Pre-Approved Content Library No 
Single Sign On No 
Social Media Monitoring Yes 

Alternatives

Alternatives