Average Ratings 0 Ratings
Average Ratings 22 Ratings
Description
ipSCAPE delivers cutting-edge cloud-based technology for enhancing customer experience, boasting an array of features that are both scalable and easily integrated. Its user interface is sleek, contemporary, and user-friendly, allowing for seamless campaign creation and real-time reporting to keep track of customer service and sales activities. Developed in Australia, ipSCAPE supports the multi-channel communication needs of prominent businesses, large enterprises, and governmental organizations. Since all communication channels are built directly into the ipSCAPE platform, users can avoid the hassle of intricate integrations or high-cost add-ons. The platform provides various communication options including voice calls, emails, web chats, and SMS, enabling businesses to meet their customers' preferred communication methods and foster outstanding interactions. Additionally, sophisticated dialing and lead management tools are included to enhance contact center efficiency and increase sales conversion rates. By utilizing such a comprehensive system, businesses can ensure they remain competitive in a rapidly evolving market.
Description
Miradore acquired by GoTo in 2022 is a cloud-based Mobile Device Management platform (MDM) that allows you to secure manage both company-owned and personal Androids, iOS, macOS and Windows devices.
Miradore allows you to keep up with your device fleet, automate the management of multiple operating systems, distribute business-critical applications, and secure company data.
It is easy to get started and it is always free. You can also unlock additional features with Premium plans when you need them. The Premium+ plan offers a 14-day free trial that allows you to test all features risk-free. You do not need to provide credit card information.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Active Directory
No
Google Workspace
No
Microsoft Entra ID
No
TeamViewer
No
Wildix
Yes
Integrations
Active Directory
Yes
Google Workspace
Yes
Microsoft Entra ID
Yes
TeamViewer
Yes
Wildix
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$3.30 per device/month
Miradore has four plans:
- Free version available
- Premium ($3.30/device/month)
- Premium+ ($4.75/device/month)
- Premium for Partners (Contact Miradore for pricing)
- Free version available
- Premium ($3.30/device/month)
- Premium+ ($4.75/device/month)
- Premium for Partners (Contact Miradore for pricing)
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
IpSCAPE
Founded
2005
Country
Australia
Website
www.ipscape.com.au
Vendor Details
Company Name
GoTo
Founded
2003
Country
United States
Website
www.miradore.com
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
No
Call Transfer
Yes
Callback Scheduling
No
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
Yes
Lead Management
Yes
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
Yes
Data Management
No
Deployment Management
Yes
Inventory Management
Yes
Maintenance Utilities
No
Procurement Management
No
Remote Update / Installation
Yes
Software Management
Yes
Synchronization Management
No
Wireless Network Support
Yes
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
Yes
Help Desk
Yes
Issue Management
No
Live Chat
Yes
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
No
Scheduling
No
Patch Management
Alerts/Notifications
No
Automatic Approval
Yes
Automatic Patch Deployment
Yes
Automatic Scans
Yes
Compliance Management
Yes
Custom Patches
No
Dashboard
Yes
Network Wide Management
No
Patch Prioritization
No
Patch Testing
Yes
Remote Access/Control
Yes
Vulnerability Scanning
Yes