Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ipSCAPE delivers cutting-edge cloud-based technology for enhancing customer experience, boasting an array of features that are both scalable and easily integrated. Its user interface is sleek, contemporary, and user-friendly, allowing for seamless campaign creation and real-time reporting to keep track of customer service and sales activities. Developed in Australia, ipSCAPE supports the multi-channel communication needs of prominent businesses, large enterprises, and governmental organizations. Since all communication channels are built directly into the ipSCAPE platform, users can avoid the hassle of intricate integrations or high-cost add-ons. The platform provides various communication options including voice calls, emails, web chats, and SMS, enabling businesses to meet their customers' preferred communication methods and foster outstanding interactions. Additionally, sophisticated dialing and lead management tools are included to enhance contact center efficiency and increase sales conversion rates. By utilizing such a comprehensive system, businesses can ensure they remain competitive in a rapidly evolving market.
Description
Tailored to address the demanding requirements of the mining sector, MineScape has been adopted by over 200 of the world's most intricate mining operations, ranging from nickel phosphate extraction in Russia to coal mining in Indonesia. This comprehensive suite of integrated solutions caters to both open cut and underground mining for coal and metalliferous resources. With its robust geological modeling and mine design capabilities, MineScape stands out as a premier mine planning tool on a global scale. The GDB component efficiently manages downhole survey, lithological, and quality data, generating standard, summary, and customizable reports as needed. Furthermore, it provides a graphical representation of critical data, including lithology, intervals, and downhole geophysics, while enabling geologists to perform correlations, composition analyses, washability calculations, and traditional 2D geostatistical studies for enhanced decision-making. Ultimately, MineScape serves as an invaluable asset to mining operations, streamlining processes and improving overall efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Wildix
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
IpSCAPE
Founded
2005
Country
Australia
Website
www.ipscape.com.au
Vendor Details
Company Name
Datamine
Founded
1981
Country
Australia
Website
www.dataminesoftware.com/geology-software/#minescape-geology
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
No
Call Transfer
Yes
Callback Scheduling
No
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
Yes
Lead Management
Yes
Product Features
Mining
3D Modeling
No
Cross Section Creation
No
Data Exchange
No
Data Storage
No
Exception Notification
No
Fence Diagrams
No
Log Map Creation
No
People Tracking
No
Pit Optimization Reporting
No
Risk Management
No
Volumetrics
No