Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ipSCAPE delivers cutting-edge cloud-based technology for enhancing customer experience, boasting an array of features that are both scalable and easily integrated. Its user interface is sleek, contemporary, and user-friendly, allowing for seamless campaign creation and real-time reporting to keep track of customer service and sales activities. Developed in Australia, ipSCAPE supports the multi-channel communication needs of prominent businesses, large enterprises, and governmental organizations. Since all communication channels are built directly into the ipSCAPE platform, users can avoid the hassle of intricate integrations or high-cost add-ons. The platform provides various communication options including voice calls, emails, web chats, and SMS, enabling businesses to meet their customers' preferred communication methods and foster outstanding interactions. Additionally, sophisticated dialing and lead management tools are included to enhance contact center efficiency and increase sales conversion rates. By utilizing such a comprehensive system, businesses can ensure they remain competitive in a rapidly evolving market.
Description
MaintScape is an intuitive, robust, and surprisingly budget-friendly CMMS solution tailored for maintenance, facilities, and asset management across organizations of all sizes. Serving a diverse array of industries worldwide, MaintScape is both beneficial and user-friendly, regardless of your company's scope. Since its initial launch in 1996, MaintScape has undergone continuous improvements, enhancing its features and adapting to new technological advancements. Our journey has been shaped by the growth of businesses and the insights gained from our customers, allowing us to implement software updates they desire, which simplify and streamline everyday maintenance tasks for countless organizations across various sectors. Each MaintScape license includes essential core modules that provide ample capabilities for sophisticated maintenance management automation, ensuring users can efficiently meet their operational needs. The ongoing commitment to innovation makes MaintScape a leading choice for effective maintenance management solutions.
API Access
Has API
No
API Access
Has API
No
Integrations
Wildix
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IpSCAPE
Founded
2005
Country
Australia
Website
www.ipscape.com.au
Vendor Details
Company Name
GrandRavine Software
Founded
2004
Country
Canada
Website
www.maintscape.com
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
No
Call Transfer
Yes
Callback Scheduling
No
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
Yes
Lead Management
Yes
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
Yes
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
Yes
Purchasing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes