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Average Ratings 0 Ratings

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Description

IntuitiveStay is a web-based guest feedback and staff performance platform for independent hospitality operators. No app. No hardware. A QR code in the room, a 60-second web form and a real-time dashboard. Guest responses feed into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition. Low scores trigger instant red alerts. High scores route guests toward public review platforms automatically. Direct Booking Win-Back sends personalised follow-up emails to returning guests who opt in during their stay, inviting them to book direct next time. Each email routes through a tracked link before redirecting to the property's booking page. Commission recovery is tracked per property. Monthly anonymous staff surveys run across six sentiment areas. Composite scores only surface once five or more responses are submitted. Flight risk detection flags declining team scores before they become resignations. Service Signature is a portable EI credential for hospitality staff built from verified guest nominations. Bronze through Platinum. The credential belongs to the staff member permanently regardless of where they work. Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees. Built for independent operators. Not for chains.

Description

Vortex PMS is a comprehensive property management solution tailored for independent hotels, boutique villas, guesthouses, and multi-property groups. This innovative system features a commission-free direct booking engine, two-way OTA channel management with platforms like Booking.com, Airbnb, Expedia, and Agoda, as well as integrated payment options through Apple Pay and Google Pay. Additionally, it offers digital check-in with guest ID verification, automated housekeeping, maintenance tracking, and owner reporting functionalities, all seamlessly integrated into a single platform. Guests can make reservations directly through a quick, mobile-friendly, multilingual booking engine, allowing property owners to retain the entire room rate without incurring OTA commission fees. Users can manage all their properties from a single login, with easy access to financial statements and a read-only portal available for condo and villa owners. The pricing structure is straightforward, costing 12 USD per property along with 3 USD per room each month, with no hidden revenue shares or per-booking fees. Furthermore, a free public demo is available, requiring no prior registration. This makes Vortex PMS an attractive option for those looking to optimize their property management experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Zapier Yes 

Integrations

Zapier No 

Pricing Details

£34.99
Free Plan - £0.00
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
Free Trial Yes 
Free Version Yes 

Pricing Details

$12/property + $3/room/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IntuitiveStay

Founded

2026

Country

United Kingdom

Website

www.intuitivestay.com

Vendor Details

Company Name

DT Software Ltd

Founded

2012

Country

Hong Kong

Website

app.vortexpms.com

Product Features

Reputation Management

Campaign Management No 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label Yes 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Alternatives

Alternatives

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