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Description
IntuitiveStay is a web-based guest feedback and staff performance platform for independent hospitality operators. No app. No hardware. A QR code in the room, a 60-second web form and a real-time dashboard.
Guest responses feed into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition. Low scores trigger instant red alerts. High scores route guests toward public review platforms automatically.
Direct Booking Win-Back sends personalised follow-up emails to returning guests who opt in during their stay, inviting them to book direct next time. Each email routes through a tracked link before redirecting to the property's booking page. Commission recovery is tracked per property.
Monthly anonymous staff surveys run across six sentiment areas. Composite scores only surface once five or more responses are submitted. Flight risk detection flags declining team scores before they become resignations.
Service Signature is a portable EI credential for hospitality staff built from verified guest nominations. Bronze through Platinum. The credential belongs to the staff member permanently regardless of where they work.
Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees. Built for independent operators. Not for chains.
Description
Introducing a dependable and highly secure digital key solution specifically designed for both independent and branded hotels, tailored to enhance guest satisfaction while simplifying operations for your staff. This innovative technology not only elevates the guest experience but also reduces the burden on your team. Our thorough automated testing conducted in our robotics lab guarantees that our digital key technology stands out as the most efficient and trustworthy in the market, resulting in delighted guests and a more manageable workload for your employees. Whether you prefer utilizing our app or your existing application, we are equipped to meet your digital key solution requirements. Although integration with your property management system is optional, OpenKey functions optimally when combined with it. As the leading independent provider of digital key solutions in the hospitality sector, OpenKey is committed to excellence. Our dedicated team possesses vast expertise in delivering technological advancements to the hotel industry, consistently aiming to provide the latest, user-friendly, and reliable solutions that not only enhance the experience for your guests but also simplify your operational processes. By choosing OpenKey, you can ensure a seamless transition into the future of hotel technology, making your establishment a prime choice for discerning travelers.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Advantage Anywhere
No
Clock PMS+
No
GuestPoint
No
HelloShift
No
Innkey PMS
No
Little Hotelier
No
Mews
No
Oracle Hospitality Suite8
No
Preno
No
RoomKeyPMS
No
Integrations
Advantage Anywhere
Yes
Clock PMS+
Yes
GuestPoint
Yes
HelloShift
Yes
Innkey PMS
Yes
Little Hotelier
Yes
Mews
Yes
Oracle Hospitality Suite8
Yes
Preno
Yes
RoomKeyPMS
Yes
Pricing Details
£34.99
Free Plan - £0.00
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
Free Trial
Yes
Free Version
Yes
Pricing Details
$4 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
IntuitiveStay
Founded
2026
Country
United Kingdom
Website
www.intuitivestay.com
Vendor Details
Company Name
OpenKey
Country
United States
Website
www.openkey.co
Product Features
Reputation Management
Campaign Management
No
Gamification
Yes
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
Yes
