Average Ratings 1 Rating

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

IntuitiveStay is a web-based guest feedback and staff performance platform for independent hospitality operators. No app. No hardware. A QR code in the room, a 60-second web form and a real-time dashboard. Guest responses feed into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition. Low scores trigger instant red alerts. High scores route guests toward public review platforms automatically. Direct Booking Win-Back sends personalised follow-up emails to returning guests who opt in during their stay, inviting them to book direct next time. Each email routes through a tracked link before redirecting to the property's booking page. Commission recovery is tracked per property. Monthly anonymous staff surveys run across six sentiment areas. Composite scores only surface once five or more responses are submitted. Flight risk detection flags declining team scores before they become resignations. Service Signature is a portable EI credential for hospitality staff built from verified guest nominations. Bronze through Platinum. The credential belongs to the staff member permanently regardless of where they work. Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees. Built for independent operators. Not for chains.

Description

How can our Smart Hotel App enhance your experience? It can digitize the entire Guest Journey, foster engagement with guests, streamline hotel operations, and improve restaurant ordering efficiency! Our comprehensive platform combines a multitude of features into a single app, enabling guests to check in and out online, utilize a digital key for room access, request in-room services, communicate with staff via a ChatBot, and explore a personalized City Guide complete with GPS navigation and essential updates like weather, news, and flight information, thereby delivering a seamless and integrated experience for all visitors. Guests can conveniently expedite their check-in process by submitting their personal preferences, marketing consents, passport details, and digital signatures prior to arrival, ensuring compliance with local regulations. Additionally, the app supports online credit card payments, including pre-authorization through tokenization, with all information automatically synchronized with the Property Management System (PMS), enhancing both efficiency and guest satisfaction. This innovative approach not only enriches the guest experience but also optimizes operational workflows for hotel staff.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 

Integrations

Zapier No 

Pricing Details

£34.99
Free Plan - £0.00
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IntuitiveStay

Founded

2026

Country

United Kingdom

Website

www.intuitivestay.com

Vendor Details

Company Name

Nonius

Founded

2015

Country

Portugal

Website

noniussolutions.com/hotel-app/

Product Features

Reputation Management

Campaign Management No 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label Yes 

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