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Description

Link your office with service technicians to enhance job scheduling and accelerate payment processes. Reduce concerns about work order tracking, technician efficiency, and receivables. Intuit Field Service Management streamlines your operations, providing greater oversight of your workforce, clientele, cash flow, and expenses. Furthermore, it integrates flawlessly with QuickBooks Desktop Enterprise, ensuring your financial records and field service operations remain aligned. With your Enterprise subscription, you receive one user license for Intuit Field Service Management, allowing for integration with QuickBooks and enabling self-assignment of work orders. When you're ready to expand your dispatch capabilities, reach out to Sales for additional user access. Scheduling or rescheduling tasks is incredibly straightforward, as Field Service Management equips dispatchers with a comprehensive dashboard that displays each technician's work orders, current location, and status. Adjustments and changes are quick and hassle-free; if a technician is delayed, you can simply drag and drop the work order to a new time slot. This efficient system not only improves workflow but also enhances overall service delivery.

Description

One app for all your field service needs. A quick demo will show you the power of enterprise data collection and reporting. Maximize efficiency and productivity in your teams. Planning and scheduling are key to maximizing your team's potential for success. Obzervr Manager can create work orders for each shift or have them pre-populated by your Business Systems. To automate and streamline field resource planning and work allocation, you can populate Rosters, Shifts and Crew information in your existing business systems. Schedule work and publish it to individuals or teams. Teams can collaborate and share their knowledge with real-time updates of schedules. The Operator or Team receives the work. Productive. Connected. Connected.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Agent Payments Protocol (AP2) Yes 
AvSight Yes 
CloudNuro Yes 
Fi911 Yes 
IBM Maximo Application Suite No 
Juspay Yes 
Microsoft Power BI No 
Microsoft SharePoint No 
Microsoft Teams No 
Nango Yes 
PEDYN P2000 Yes 
Pronto Xi No 
QuickBooks Desktop Pro Yes 
Quickwork Yes 
SAP ERP No 
Slack No 
UnifiedVU Platform Yes 
Unit21 Yes 
Userify Yes 
Veratad IDResponse Yes 

Integrations

Agent Payments Protocol (AP2) No 
AvSight No 
CloudNuro No 
Fi911 No 
IBM Maximo Application Suite Yes 
Juspay No 
Microsoft Power BI Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Nango No 
PEDYN P2000 No 
Pronto Xi Yes 
QuickBooks Desktop Pro No 
Quickwork No 
SAP ERP Yes 
Slack Yes 
UnifiedVU Platform No 
Unit21 No 
Userify No 
Veratad IDResponse No 

Pricing Details

$1,091 per year
Free Trial No 
Free Version No 

Pricing Details

$20/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Intuit

Founded

1983

Country

United States

Website

quickbooks.intuit.com/desktop/enterprise/field-service-management/

Vendor Details

Company Name

Obzervr

Founded

2014

Country

Australia

Website

www.obzervr.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock No 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management Yes 
For Builders Yes 
For Electricians Yes 
For Field Service Businesses No 
For HVAC Yes 
For Plumbers Yes 
For Roofers Yes 
Invoicing Yes 
Job Tracking Yes 
Payments Yes 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

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