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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Intrawebix CRM is an online customer relationship management solution tailored for small to medium enterprises that oversees sales, customer support, and appointment scheduling. It effectively organizes leads, contacts, deals, customer interactions, and follow-ups within a collaborative workspace, featuring tools like a Kanban pipeline, lead scoring, forecasting, and reporting capabilities. The platform’s shared inbox integrates popular messaging services such as WhatsApp, Telegram, Instagram, Messenger, Viber, email, and website chat. Teams benefit from the ability to create web forms and chatbots, synchronize calendars for booking appointments, launch email campaigns, and automate various tasks. Additionally, its AI functionalities provide smart reply suggestions, message translations, conversation summarizations, and a voice agent to assist with calls and appointment scheduling. The system also offers capabilities for generating quotes, invoices, facilitating online contract signing, managing helpdesk tickets, maintaining a knowledge base, and providing access to a customer portal. Developers can leverage a REST API and webhooks for custom integrations. Furthermore, the user interface supports multiple languages, including English, Romanian, and Russian, ensuring broader accessibility for diverse teams. This makes Intrawebix CRM a versatile choice for businesses aiming to enhance their customer relationship management processes.

Description

WOZTELL is an innovative conversational platform that seamlessly integrates WhatsApp, Instagram, Facebook Messenger, and webchat into a singular interface, allowing businesses to utilize chatbots, live-agent inboxes, and automated workflows across these various channels. It facilitates the use of the WhatsApp Cloud API and includes features such as interactive buttons, lists, carousels, broadcast messaging, and payment processing through WhatsApp. The platform provides no-code chatbot builders and ready-made templates tailored for sales, support, and e-commerce, empowering organizations to manage customer inquiries around the clock, generate leads, and oversee interactions in a multi-agent setup. Furthermore, it offers integration with CRM systems, payment solutions, and AI technologies like ChatGPT for enhanced responses. Additionally, WOZTELL encompasses analytics, audience segmentation, and automation tools, which allow businesses to send targeted messages, promote conversational commerce (including orders and payments via WhatsApp), and streamline support operations from a unified inbox, thus enhancing overall customer experience and operational efficiency. With these robust functionalities, companies can significantly improve their engagement strategies and stay ahead in a competitive landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Instagram Yes 
WhatsApp Yes 
ChatGPT No 
Facebook No 
Facebook Messenger Yes 
Google Calendar Yes 
Make No 
Microsoft Outlook Yes 
PayPal No 
QuickBooks Online Yes 
Stripe No 
Telegram Yes 
Viber Yes 
WooCommerce Yes 
WordPress Yes 
Xero Yes 
Zoho Books Yes 
Zoho CRM No 
Zoho Office Suite No 

Integrations

Instagram Yes 
WhatsApp Yes 
ChatGPT Yes 
Facebook Yes 
Facebook Messenger No 
Google Calendar No 
Make Yes 
Microsoft Outlook No 
PayPal Yes 
QuickBooks Online No 
Stripe Yes 
Telegram No 
Viber No 
WooCommerce No 
WordPress No 
Xero No 
Zoho Books No 
Zoho CRM Yes 
Zoho Office Suite Yes 

Pricing Details

€19/month/company
Flat price per company, not per user. Free plan: 1 user, 1,000 records. Start: €19/month (up to 3 users). Business: €49/month (up to 10 users). Pro: €99/month (up to 25 users). Pro 50: €159/month (up to 50 users). Quarterly and annual billing at lower rates (annual: €205 / €529 / €1,069 / €1,717). 30-day free trial on the top plan, no card required.
Free Trial Yes 
Free Version Yes 

Pricing Details

$49 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Intrawebix SRL

Founded

2025

Country

Moldova

Website

crm.intrawebix.com/en

Vendor Details

Company Name

WOZTELL

Founded

2019

Country

Spain

Website

woztell.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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