Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

IntouchSurvey® helps multi-location brands capture customer feedback, spot emerging issues, and understand how well expectations are being met across the business, from the enterprise level to individual regions and locations. By connecting feedback with operational performance, leaders can see what is shaping satisfaction, respond to concerns sooner and repeat the practices that deliver stronger experiences. Key features include: ● Feedback collection across web, email, SMS, and other channels ● Live dashboards that surface key trends and results ● Flexible templates for NPS, CSAT, and other survey programs ● Skip logic and branching for more relevant, personalized survey journeys ● Automated alerts that bring urgent feedback to the right teams ● Enterprise rollups for comparing performance across locations and regions IntouchSurvey® gives teams a clearer view of the customer's voice, helping them act faster, improve consistency, and strengthen satisfaction across every touchpoint.

Description

SurveyKar is a comprehensive platform for customer engagement and business automation, aimed at assisting organizations in gathering feedback, fostering customer relationships, and streamlining follow-up tasks all within one interface. This innovative solution consolidates various business operations under a single login, encompassing features like surveys and forms, WhatsApp and email marketing, CRM and contact management, AI-driven chatbots, appointment scheduling, website development, review management, helpdesk support, and automation workflows. At its essence, SurveyKar allows users to design AI-enhanced surveys, forms, and quizzes that offer diverse question formats, branching logic, and personalized branding options. Users can share their surveys and campaigns via various channels, including WhatsApp, email, links, QR codes, and other online platforms. Additionally, SurveyKar distinguishes itself with a human-centered support system, available around the clock, ensuring that users have a reliable partner whenever they require assistance beyond just the software. This commitment to support further enhances the user experience, making it not just a tool, but a valuable ally in achieving business goals.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Free Forever Plan
Basic Plan ₹699 /month or ₹6990/year
Premium Plan ₹2499 /month or ₹24990/year
Business Plan ₹4999 /month or ₹49990/year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Intouch Insight

Founded

1992

Country

United States & Canada

Website

www.intouchinsight.com/what-we-do/cx-platform/survey-tool/

Vendor Details

Company Name

SurveyKar

Founded

2026

Country

India

Website

www.surveykar.com/home

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video No 

Product Features

Experience Management

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing No 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

Alternatives

Delighted Reviews

Delighted

Qualtrics