Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
IntouchSurvey® helps multi-location brands capture customer feedback, spot emerging issues, and understand how well expectations are being met across the business, from the enterprise level to individual regions and locations.
By connecting feedback with operational performance, leaders can see what is shaping satisfaction, respond to concerns sooner and repeat the practices that deliver stronger experiences.
Key features include:
● Feedback collection across web, email, SMS, and other channels
● Live dashboards that surface key trends and results
● Flexible templates for NPS, CSAT, and other survey programs
● Skip logic and branching for more relevant, personalized survey journeys
● Automated alerts that bring urgent feedback to the right teams
● Enterprise rollups for comparing performance across locations and regions
IntouchSurvey® gives teams a clearer view of the customer's voice, helping them act faster, improve consistency, and strengthen satisfaction across every touchpoint.
Description
SurveyKar is a comprehensive platform for customer engagement and business automation, aimed at assisting organizations in gathering feedback, fostering customer relationships, and streamlining follow-up tasks all within one interface. This innovative solution consolidates various business operations under a single login, encompassing features like surveys and forms, WhatsApp and email marketing, CRM and contact management, AI-driven chatbots, appointment scheduling, website development, review management, helpdesk support, and automation workflows.
At its essence, SurveyKar allows users to design AI-enhanced surveys, forms, and quizzes that offer diverse question formats, branching logic, and personalized branding options. Users can share their surveys and campaigns via various channels, including WhatsApp, email, links, QR codes, and other online platforms.
Additionally, SurveyKar distinguishes itself with a human-centered support system, available around the clock, ensuring that users have a reliable partner whenever they require assistance beyond just the software. This commitment to support further enhances the user experience, making it not just a tool, but a valuable ally in achieving business goals.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Free Forever Plan
Basic Plan ₹699 /month or ₹6990/year
Premium Plan ₹2499 /month or ₹24990/year
Business Plan ₹4999 /month or ₹49990/year
Premium Plan ₹2499 /month or ₹24990/year
Business Plan ₹4999 /month or ₹49990/year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Intouch Insight
Founded
1992
Country
United States & Canada
Website
www.intouchinsight.com/what-we-do/cx-platform/survey-tool/
Vendor Details
Company Name
SurveyKar
Founded
2026
Country
India
Website
www.surveykar.com/home
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No
Product Features
Experience Management
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes