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Description

R1 stands out as a premier provider of technology-focused solutions aimed at revolutionizing the patient experience and the financial outcomes for healthcare organizations. By adopting a flexible engagement model, R1 effectively integrates into a healthcare provider’s existing framework, enabling swift and sustainable enhancements to net patient revenue and cash flow while simultaneously lowering operating expenses and improving the financial experience for patients. Partnering with R1 means achieving shared results with a trusted ally who remains financially accountable to your objectives. Boost the efficiency of your revenue cycle through a detailed playbook that includes best practices and proprietary operational strategies. Optimize your EHR investment by employing a specialized technology platform that covers various care environments, thereby fostering predictable outcomes. Additionally, leverage a distinctive performance data and analytics platform tailored specifically to meet your requirements, ensuring transparency and predictability throughout your entire operational system. This comprehensive approach empowers healthcare providers to excel in a rapidly evolving industry.

Description

Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

iCareBilling Yes 

Integrations

iCareBilling No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

R1

Founded

2003

Country

United States

Website

www.r1rcm.com

Vendor Details

Company Name

Press Ganey

Founded

1985

Country

United States

Website

www.pressganey.com

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant Yes 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling Yes 
Physician Scheduling No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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