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Description
Interakt acts as an all-in-one WhatsApp CRM, campaign management, marketing automation tool, and a sales channel enabling fast-growing E-commerce and D2C brands to manage customer conversations and drive sales at scale using WhatsApp. With Interakt businesses can communicate with their customers using one dedicated WhatsApp Number to convert product inquiries into paying customers, help customers discover and buy products on WhatsApp, recover abandoned carts, send order details and updates to customers and engage with them 24x7 through WhatsApp automation.
Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the only full-stack WhatsApp business solution available in the market for SMBs.
Description
Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications.
With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere.
Key Features Include:
- **Shared Team Inbox:** Collaborate efficiently with team members.
- **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers.
- **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly.
- **WhatsApp Automation:** Streamline conversations to engage customers effectively.
- **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp.
- **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency.
In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Facebook Ads
Yes
GarageBox
Yes
Google Sheets
Yes
HelloLeads
Yes
Kylas
Yes
Magento
Yes
Make
Yes
Meta Ads
Yes
Quickwork
Yes
Integrations
WhatsApp
Yes
Facebook Ads
No
GarageBox
No
Google Sheets
No
HelloLeads
No
Kylas
No
Magento
No
Make
No
Meta Ads
No
Quickwork
No
Pricing Details
$12 per month
Free Trial
Yes
Free Version
No
Pricing Details
$53.00
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Interakt
Country
India
Website
www.interakt.shop/
Vendor Details
Company Name
Ownchat
Founded
2022
Country
India
Website
ownchat.app
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
