Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
InterTalk Systems provides sophisticated dispatch console software and critical information systems that function as a cohesive communication framework for essential operations by integrating various communication channels such as radio, telephony, and data into a single, comprehensive platform. Their IP-based Dispatch Console System (DCS) offers dependable, scalable, and redundant command and control features that work seamlessly with both legacy analog radios and modern digital P25 protocols, as well as telephone networks and data applications, facilitating efficient dispatch operations while allowing for a tailored user experience. This system includes complete integration of voter and logging recorder functionalities and the ability to support an expanding number of console positions as organizations evolve. Additionally, InterTalk Enlite™ enhances these features by providing a cloud-compatible, mobile dispatch console that supports "dispatch anywhere" capabilities, allowing users to communicate via radio and telephone from a variety of devices, including desktops, laptops, tablets, and smartphones, thereby minimizing reliance on traditional hardware. This innovative approach not only streamlines operations but also empowers agencies to maintain effective communication in diverse environments.
Description
Customer Relationship Management (CRM) plays a crucial role in the expansion of a business. The environment created by CRM integration and implementation optimizes workflows, enhances sales, and improves overall performance. Nevertheless, the integration of CRM systems with pre-existing applications such as ERP, SharePoint, and various data integration tools, alongside the increasing array of new applications including cloud-based and SaaS solutions, presents significant challenges. For organizations seeking to connect their essential on-premise applications with a CRM system, Ssomens frequently emerges as the preferred architecture. It offers comprehensive visibility into the integration process, allowing users to monitor data exchanges and identify any potential problems swiftly. Furthermore, Ssomens supports a wide range of formats, simplifying the integration process and ensuring that your CRM can work seamlessly with critical applications and legacy systems without necessitating complicated coding or fragile point-to-point connections. This capability not only enhances operational efficiency but also positions businesses for scalable growth in an increasingly digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Eventide Elevate
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5.00/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
InterTalk
Founded
1997
Country
Canada
Website
intertalksystems.com
Vendor Details
Company Name
SSOMENS Software Development
Founded
2012
Country
Singapore
Website
www.ssomens.com/products/customer-relationship-management
Product Features
Law Enforcement
Case Management
No
Certification Management
No
Court Management
No
Court Management Integration
No
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
No
Incident Mapping
No
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
Product Features
ERP
Accounting Integration
Yes
Accounting Management
Yes
CRM
Yes
Dashboard
Yes
Distribution Management
Yes
Enterprise Asset Management
Yes
Financial Management
Yes
HR Management
No
Inventory Management
Yes
Order Management
Yes
Project Management
Yes
Purchase Order Management
Yes
Purchasing
Yes
Reporting/Analytics
Yes
Sales Management
Yes
Supply Chain Management
No
Warehouse Management
No