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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

InterTalk Systems provides sophisticated dispatch console software and critical information systems that function as a cohesive communication framework for essential operations by integrating various communication channels such as radio, telephony, and data into a single, comprehensive platform. Their IP-based Dispatch Console System (DCS) offers dependable, scalable, and redundant command and control features that work seamlessly with both legacy analog radios and modern digital P25 protocols, as well as telephone networks and data applications, facilitating efficient dispatch operations while allowing for a tailored user experience. This system includes complete integration of voter and logging recorder functionalities and the ability to support an expanding number of console positions as organizations evolve. Additionally, InterTalk Enlite™ enhances these features by providing a cloud-compatible, mobile dispatch console that supports "dispatch anywhere" capabilities, allowing users to communicate via radio and telephone from a variety of devices, including desktops, laptops, tablets, and smartphones, thereby minimizing reliance on traditional hardware. This innovative approach not only streamlines operations but also empowers agencies to maintain effective communication in diverse environments.

Description

Customer Relationship Management (CRM) plays a crucial role in the expansion of a business. The environment created by CRM integration and implementation optimizes workflows, enhances sales, and improves overall performance. Nevertheless, the integration of CRM systems with pre-existing applications such as ERP, SharePoint, and various data integration tools, alongside the increasing array of new applications including cloud-based and SaaS solutions, presents significant challenges. For organizations seeking to connect their essential on-premise applications with a CRM system, Ssomens frequently emerges as the preferred architecture. It offers comprehensive visibility into the integration process, allowing users to monitor data exchanges and identify any potential problems swiftly. Furthermore, Ssomens supports a wide range of formats, simplifying the integration process and ensuring that your CRM can work seamlessly with critical applications and legacy systems without necessitating complicated coding or fragile point-to-point connections. This capability not only enhances operational efficiency but also positions businesses for scalable growth in an increasingly digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Eventide Elevate Yes 

Integrations

Eventide Elevate No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5.00/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

InterTalk

Founded

1997

Country

Canada

Website

intertalksystems.com

Vendor Details

Company Name

SSOMENS Software Development

Founded

2012

Country

Singapore

Website

www.ssomens.com/products/customer-relationship-management

Product Features

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Product Features

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM Yes 
Dashboard Yes 
Distribution Management Yes 
Enterprise Asset Management Yes 
Financial Management Yes 
HR Management No 
Inventory Management Yes 
Order Management Yes 
Project Management Yes 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management Yes 
Supply Chain Management No 
Warehouse Management No 

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