Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.
Description
Discover illico, the city management software that integrates multiple channels.
illico is the most popular public-sector solution that transforms municipalities into smart cities. Public sector teams can accelerate processes, simplify content management and improve community engagement with built-in workflows and multi-channel support.
illico empowers cities to provide accurate, fast service from any device. This increases citizen satisfaction. The ability to deploy a fully integrated service that is easy to use and learn, with all maintenance and support included are additional benefits. illico is backed by NeoLedge expertise and innovation. It allows cities to concentrate less on technology and more upon strategic growth.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Intelligov Software
Website
www.intelligovsoftware.com
Vendor Details
Company Name
NeoLedge
Founded
1993
Country
USA, Europe, South America
Website
illico.neoledge.com/en
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
Product Features
Government
Budgeting & Forecasting
Yes
Code Enforcement
Yes
Compliance Management
Yes
Fixed Asset Management
No
Inventory Management
Yes
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
License Management
Automatic SKU Recognition
No
Central LM Server
No
Copy Protection
No
History Tracking
Yes
Node Management
No
Online Activation
Yes
Portable License
Yes
Sarbanes-Oxley Compliance
No
Timing Rights
No
Trial License
No
Mailroom Management
Barcode Scanning
Yes
CASS Certified
No
Duplicate Management
Yes
Graphical Mail Piece Designer
No
Intelligent Mail Support
No
Job Management
No
PAVE Certified Presorting
No
Package Tracking
No
Signature Capture
Yes
Municipal
Animal Licensing
No
Code Enforcement
Yes
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
Yes
Permit Issuance
No
Planning & Zoning
Yes
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No