Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.
Description
Cloud-based software solutions enable fieldwork through tablets or smartphones, allowing for streamlined management of aspects like public works and community development from one centralized platform. iWorQ features a clear pricing model with no fees for individual licenses, and it provides free, unlimited support, training, and updates. Its user-friendly interface ensures that anyone can quickly grasp how to use the software. We can have your system operational in just a few weeks, with services provided by U.S. citizens on American soil. The platform is rigorously vetted to guarantee that its cloud solutions adhere to stringent compliance standards while safeguarding sensitive, unclassified data and hosting regulated workloads. iWorQ also presents a diverse range of CMMS solutions aimed at helping municipalities operate efficiently and effectively. By integrating these tools, cities and counties can enhance their operational capabilities and improve service delivery to their communities.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$995.00/year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Intelligov Software
Website
www.intelligovsoftware.com
Vendor Details
Company Name
iWorQ Systems
Founded
2000
Country
United States
Website
www.iworq.com
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
Product Features
Code Enforcement
Case Management
Yes
Code Maintenance
No
Document Management
No
Fee Maintenance
Yes
GIS
Yes
Inspection Management
Yes
Letter Generation
Yes
Photo Management
No
Planning & Zoning
Yes
Violation History
Yes
Weed Abatement Control
Yes
Fixed Asset Management
Asset Budgeting
Yes
Asset Lifecycle Management
Yes
Audit Trail
Yes
Barcoding / RFID
No
Depreciation Management
No
Disposal Management
Yes
Document Management
Yes
Inventory Tracking
Yes
Tax Management
No
Public Works
Billing & Invoicing
No
Compliance Management
Yes
Contract Management
No
Customer Database
No
Document Management
No
Equipment Maintenance
Yes
Fixed Asset Management
Yes
Job Costing
Yes
Project Management
Yes
Service Request Management
Yes
Work Order Management
Yes
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes