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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.

Description

TEKConnectGov offers tailored municipal software designed to enhance the efficiency of city operations, ultimately benefiting the local community. With its array of modular options, municipalities can choose the specific features that best fit their needs. Citizens have the convenience of applying for, tracking, and paying for permits through an online platform. The software also allows for the management of notifications and property-related complaints, reinforcing the connection between local governments and their residents. This tool emphasizes the importance of citizen engagement as a vital asset to the city. By implementing effective asset management practices, cities can reduce downtime and lower repair expenses. Additionally, staff can submit, approve, or deny time entries from any location, ensuring flexibility in operations. The online reservation portal optimizes the use of city facilities, while the system allows for the management and tracking of nuisance complaints linked to specific properties or individuals. Our knowledgeable team possesses the expertise needed to streamline processes, reduce paperwork, and empower city officials. Furthermore, the public-facing portal integrates smoothly with your city's existing website, featuring a user-friendly design that makes applications straightforward and accessible. This comprehensive approach not only enhances operational efficiency but also fosters a sense of community involvement and transparency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Intelligov Software

Website

www.intelligovsoftware.com

Vendor Details

Company Name

TEKConnectGov

Country

United States

Website

www.tekconnectgov.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Product Features

Code Enforcement

Case Management No 
Code Maintenance No 
Document Management Yes 
Fee Maintenance No 
GIS No 
Inspection Management Yes 
Letter Generation No 
Photo Management No 
Planning & Zoning Yes 
Violation History No 
Weed Abatement Control No 

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management No 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Municipal

Animal Licensing No 
Code Enforcement Yes 
Fund Accounting No 
Inventory Management Yes 
License Issuance Yes 
Parking Management No 
Permit Issuance Yes 
Planning & Zoning Yes 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management Yes 
Equipment Maintenance No 
Fixed Asset Management Yes 
Job Costing No 
Project Management No 
Service Request Management No 
Work Order Management Yes 

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