Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.

Description

New World™ ERP provides municipalities, educational institutions, and counties nationwide with solutions to enhance citizen services and improve operational efficiency. Our platform ensures rapid access to essential information, simplifies reporting processes, and introduces time-saving workflows, all aimed at bolstering financial transparency, facilitating informed decision-making, and promoting accountability. Consolidate all facets of local government financial management within a single application. The general ledger encompasses a robust chart of accounts, encumbrance accounting, accounts payable, budget reporting, journal processing, and management of month-end and year-end tasks, along with system administration features. Streamline licensing and permitting processes while automating routine tasks, and leverage an all-encompassing parcel management system. Users can efficiently track and retrieve a wealth of related data from one convenient screen, which includes blueprints, maps, permits, code enforcement activities, address details, and historical records, thereby enhancing overall productivity and service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ThirdLine No 
Tyler Time & Attendance No 

Integrations

ThirdLine Yes 
Tyler Time & Attendance Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Intelligov Software

Website

www.intelligovsoftware.com

Vendor Details

Company Name

Tyler Technologies

Founded

1966

Country

United States

Website

www.tylertech.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching Yes 
Evidence Management Yes 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Alternatives

NovoGov Reviews

NovoGov

Novo Solutions

Alternatives

PowerDMS Reviews

PowerDMS

NEOGOV
GovClarity Reviews

GovClarity

Digital Map Products
Visual R&B IMS Reviews

Visual R&B IMS

CompuLink
eCity Reviews

eCity

eCity Transactions