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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.

Description

We offer an extensive array of services and solutions aimed at enhancing customer engagement while streamlining your office operations. With options ranging from mobile apps and iPad kiosks to web solutions, mail services, and credit card processing, we equip you with all the tools necessary to simplify your daily tasks. County Web is engineered to deliver a fluid online experience, ensuring smoother transactions for your clientele. This platform minimizes the time required for transactions, featuring fewer clicks and page loads than other available options. Our backend reporting and reconciliation processes have been tailored to save valuable time for county staff, developed entirely based on user feedback. Furthermore, we present an ideal option: a satellite courthouse location at a significantly reduced cost. By introducing satellite kiosk terminals across your county, you can extend your outreach beyond traditional courthouses! Our dedicated team handles all the logistics and setup, allowing you to observe an increase in renewals effortlessly. Additionally, this innovative approach not only enhances accessibility but also contributes to improved customer satisfaction within the community.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Intelligov Software

Website

www.intelligovsoftware.com

Vendor Details

Company Name

Breeze Group

Founded

2015

Country

United States

Website

www.mycountyapps.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance Yes 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment Yes 
Utility Billing Yes 
Work Order Management No 

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