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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience. Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.

Description

ShiftFlow serves as a workforce management solution tailored for small businesses with deskless teams in industries like field service and construction. This platform integrates various features such as scheduling, GPS time tracking with geofencing, job codes, and a centralized document repository to ensure that crews, locations, and records are consistently aligned. The scheduling system utilizes templates, allows for open shifts, and enables shift-swap requests that require manager approval. It also offers customizable settings for paid time off, breaks, overtime, and differentials, facilitating compliance with labor regulations. Team members can clock in using iOS, Android, or web platforms, while managers can oversee real-time status updates, exceptions, and attendance, approving timecards swiftly. Features like missed punch and late start alerts help minimize payroll discrepancies. Job codes connect hours worked to specific projects, enabling detailed cost tracking and reporting based on job, site, and role. Additionally, certifications, standard operating procedures, and site-specific instructions are securely stored with controlled access. The system allows for seamless data exports to payroll systems. With multilingual support, defined roles and permissions, and a streamlined onboarding process, ShiftFlow is designed to be user-friendly for teams with varying levels of experience, making it an attractive option for small organizations. Consequently, its comprehensive features foster efficient workforce management and enhance productivity across deskless teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19.99/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Intellicus Technologies

Founded

2004

Country

India

Website

intellicus.com/flow/

Vendor Details

Company Name

ShiftFlow

Founded

2023

Country

United States

Website

www.shiftflow.app

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Time Tracking

Automatic Time Capture No 
Billable & Non-Billable Hours No 
Billing & Invoicing No 
Employee Database No 
Expense Tracking No 
Mobile Time Tracking No 
Multiple Billing Rates No 
Offline Time Tracking No 
Online Time Tracking No 
Overtime Calculation No 
Time per Project Reporting No 
Timesheet Management No 
Vacation / Leave Tracking No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

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