Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Intelliverse's Sales Dialer software significantly boosts sales performance by enhancing the speed, efficiency, and predictability of the sales process. Leveraging data-driven insights and real-time analytics, this sales acceleration technology enables sales professionals to operate more intelligently and swiftly, ultimately fostering high-performing sales teams that drive revenue growth. It seamlessly integrates with various CRM systems, including Salesforce.com and Microsoft Dynamics, offering a smooth exchange of data and unified reporting on call logs and contact histories. Users benefit from on-demand statistics for their entire team, which track dials, call outcomes, and scheduled meetings. Additionally, it enhances the response time for incoming leads and ensures that each lead is contacted a minimum of five times. By utilizing local phone numbers, businesses can boost their outbound prospecting connection rates by as much as 58%, making it easier to engage with potential customers effectively. This innovative solution not only streamlines the sales process but also empowers teams to maximize their outreach efforts.
Description
Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft Dynamics 365
Yes
Salesforce
Yes
Amazon Polly
No
Facebook
No
Infobip
No
Instagram
No
Microsoft Teams
No
Totality
No
Twilio
No
Verbio
No
Integrations
Microsoft Dynamics 365
Yes
Salesforce
Yes
Amazon Polly
Yes
Facebook
Yes
Infobip
Yes
Instagram
Yes
Microsoft Teams
Yes
Totality
Yes
Twilio
Yes
Verbio
Yes
Pricing Details
$49
Free Trial
Yes
Free Version
No
Pricing Details
$59.99/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Intelliverse
Founded
1984
Country
United States
Website
www.intelliverse.com/services/intellisales-dialer.shtml
Vendor Details
Company Name
net2phone
Founded
1990
Country
United States
Website
www.net2phone.com/products/cloud-contact-center-solutions
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
No
Video Content
No
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes