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ease
features
design
support

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Write a Review

Description

InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.

Description

TicketCreator allows users to effortlessly generate an unlimited array of events, each capable of hosting as many as 30 performances. Each event can feature up to 50 different pricing tiers, which may include a standard rate, discounted options, and as many as 10 special pricing selections, such as 'member' or 'subscription' rates. Tickets that do not have a specified price can include distinctive text, such as 'press ticket' or 'VIP'. In sections with designated seating, pricing categories can be assigned to either entire rows or specific seats, although this feature is available only in the business and barcode editions. Additionally, TicketCreator facilitates ticket reservations, marking reserved tickets in blue on the seating chart while providing reservation details in the tool windows upon selection. Users also have the capability to bundle multiple events into a season ticket, resulting in just one ticket being printed. This feature proves particularly beneficial for sports events or concert series that consistently occur at the same venue, streamlining access for attendees. Furthermore, the platform enhances the overall event management experience by providing tools for efficient ticket tracking and organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA Yes 

Integrations

ConnectWise PSA No 

Pricing Details

$110 per user per month
Free Trial No 
Free Version No 

Pricing Details

$182 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Collabrance

Founded

2009

Country

United States

Website

www.collabrance.com/what-we-do/resources/integreat

Vendor Details

Company Name

TicketCreator

Founded

1995

Country

Germany

Website

www.ticketcreator.com

Product Features

Enterprise Service Bus (ESB)

Data Source Connectors No 
Electronic Data Interchange (EDI) No 
Enterprise Application Integration No 
Enterprise Integration Patterns (EIP) No 
Integrations Management No 
Messaging No 

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing No 
Online Ticketing No 
Onsite Ticketing No 
POS No 
Print-at-Home No 
Reserved Seating Yes 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Alternatives

Alternatives

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