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Description
InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.
Description
The Ticket Box Office Software System for sales is a comprehensive solution that combines traditional box office operations with online ticketing capabilities. It allows for the sale of tickets from a single inventory through various channels, including in-person, telephone, remote agencies, automated kiosks, and online platforms, eliminating concerns about overlapping sales or missing customers. Users can confidently manage their sales without the risk of overbooking, as the system ensures seamless integration with thermal ticket printers from brands like Boca, Datamax, Practical Automation, and TDP (TTP) 245, all of which are compatible with Windows drivers. Additionally, the SellingTicket system includes features for tracking patrons, generating accounting reports, and implementing user management based on access permissions. This solution requires no software installation or additional hardware, only a standard PC with an internet connection, making it an accessible choice for organizations of any size. Furthermore, it streamlines the ticketing process, enhancing operational efficiency and improving the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ConnectWise PSA
No
Pricing Details
$110 per user per month
Free Trial
No
Free Version
No
Pricing Details
$950.00
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Collabrance
Founded
2009
Country
United States
Website
www.collabrance.com/what-we-do/resources/integreat
Vendor Details
Company Name
Selling Ticket USA
Website
www.sellingticket.com
Product Features
Enterprise Service Bus (ESB)
Data Source Connectors
No
Electronic Data Interchange (EDI)
No
Enterprise Application Integration
No
Enterprise Integration Patterns (EIP)
No
Integrations Management
No
Messaging
No
Product Features
Ticketing
Barcode / Ticket Scanning
No
Box Office Management
Yes
Concessions Management
No
Customer Database
No
Event Management
Yes
Fundraising Management
No
General Admission
No
Kiosk Ticketing
Yes
Mobile Ticketing
No
Online Ticketing
Yes
Onsite Ticketing
No
POS
No
Print-at-Home
No
Reserved Seating
Yes
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No