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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.

Description

OtiTickets™ is a cutting-edge event ticketing platform that equips you with all the essentials for a seamless ticketing experience. It features beautifully customizable pages, allowing you to design attractive, responsive ticket sales pages that function flawlessly across desktops, tablets, and mobile devices. With straightforward payment processing and no hidden contracts or startup fees, you can accept payments online, via phone, or at the entrance. We facilitate convenient payment options through credit cards or PayPal. Our system also supports multi-channel promotion, enabling social sharing to amplify awareness among your attendees. You can easily promote your event on platforms like Facebook and Twitter, as well as on your own website. Our efficient box office order management simplifies the ticket-selling process, letting you sell tickets directly from your existing site, a mobile-optimized site we provide, or your own box office, ensuring you can reach customers wherever they may be. Additionally, ticket management allows attendees the flexibility to purchase multiple tickets in a single transaction, enhancing their overall experience. This comprehensive solution is designed to cater to all your event ticketing needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA Yes 
PayPal No 

Integrations

ConnectWise PSA No 
PayPal Yes 

Pricing Details

$110 per user per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Collabrance

Founded

2009

Country

United States

Website

www.collabrance.com/what-we-do/resources/integreat

Vendor Details

Company Name

OtiTickets

Website

www.otitickets.com/create

Product Features

Enterprise Service Bus (ESB)

Data Source Connectors No 
Electronic Data Interchange (EDI) No 
Enterprise Application Integration No 
Enterprise Integration Patterns (EIP) No 
Integrations Management No 
Messaging No 

Product Features

Ticketing

Barcode / Ticket Scanning No 
Box Office Management Yes 
Concessions Management No 
Customer Database No 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing Yes 
Online Ticketing No 
Onsite Ticketing No 
POS No 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Alternatives

Alternatives

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