Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.
Description
NServiceBus is the most user-friendly service bus for.NET. NServiceBus is used by more than 50,000 developers every day. NServiceBus is backed by a solid distributed development methodology and a global community of experts, consultants, and contributors. It offers enterprise-grade scalability for your workflows. NServiceBus is used extensively in mission-critical systems, business domains, and usage scenarios. NServiceBus' performance and scalability are proven and ready to take on the most difficult assignments. Reliable integration with automatic restarts. Reliable by default. With configurable mechanisms to retry failures using best practices in messaging and lessons learned from thousands production usage scenarios. Workflow and background task scheduling.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Simple Queue Service (SQS)
No
Azure Cosmos DB
No
ConnectWise PSA
Yes
Docker
No
Microsoft Azure
No
MySQL
No
New Relic
No
Oracle Database
No
PostgreSQL
No
RabbitMQ
No
Integrations
Amazon Simple Queue Service (SQS)
Yes
Azure Cosmos DB
Yes
ConnectWise PSA
No
Docker
Yes
Microsoft Azure
Yes
MySQL
Yes
New Relic
Yes
Oracle Database
Yes
PostgreSQL
Yes
RabbitMQ
Yes
Pricing Details
$110 per user per month
Free Trial
No
Free Version
No
Pricing Details
Free and paid tiers available with 24/7 critical support
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Collabrance
Founded
2009
Country
United States
Website
www.collabrance.com/what-we-do/resources/integreat
Vendor Details
Company Name
Particular Software
Country
Israel
Website
particular.net
Product Features
Enterprise Service Bus (ESB)
Data Source Connectors
No
Electronic Data Interchange (EDI)
No
Enterprise Application Integration
No
Enterprise Integration Patterns (EIP)
No
Integrations Management
No
Messaging
No
Product Features
Application Development
Access Controls/Permissions
No
Code Assistance
No
Code Refactoring
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Deployment Management
No
Graphical User Interface
No
Mobile Development
No
No-Code
No
Reporting/Analytics
No
Software Development
Yes
Source Control
No
Testing Management
No
Version Control
No
Web App Development
No
Enterprise Service Bus (ESB)
Data Source Connectors
No
Electronic Data Interchange (EDI)
No
Enterprise Application Integration
No
Enterprise Integration Patterns (EIP)
No
Integrations Management
No
Messaging
No