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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Transform your approach to customer insights with Inte Q's Genesis Customer Engagement Platform, which utilizes existing data to foster smart decision-making through consolidated profiles and advanced segmentation features. By integrating various data sources, you can gain a more profound understanding of your customers, ultimately enhancing your return on investment through a cohesive perspective of each individual. Continuous monitoring of data quality through real-time health dashboards not only identifies areas for improvement but also reveals opportunities to enhance response rates and refine personalized communications. The platform's pre-built connectors provide an efficient and economical solution for merging data from a multitude of origins. Additionally, you can create comprehensive customer profiles from diverse data streams and activate specific customer segments without needing extensive IT assistance. With the intuitive Segment Builder, you can quickly craft custom segments using simple point-and-click functionality, eliminating the need for any coding expertise, thus making data management more accessible than ever. This innovative approach enables businesses to respond swiftly to evolving customer needs and preferences.

Description

Genesis iVAC merges robust database information retrieval capabilities with adaptable plotting and report generation features. This comprehensive data and knowledge management suite is crafted to conduct data quality control assessments, facilitate data manipulation, and integrate various databases. After the data has been prepared, a range of analyses can be executed, delivering essential business intelligence. As a cohesive tool, Genesis iVAC unlocks the potential within your data, making it suitable for any database environment. It is compatible with most widely used reporting systems and can be tailored to suit many others, enhancing the overall user experience. By optimizing the value of existing data, it aids in more effective management decisions. Additionally, its web-enabled dashboard empowers users to oversee data from remote locations, ensuring accessibility and convenience for collaborative efforts. This functionality fosters a more informed decision-making process across teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Chase Merchant Services Yes 
Cordial Yes 
Eloqua Yes 
Everest Yes 
Experian Aperture Data Studio Yes 
Facebook Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Marigold Engage+ Yes 
Melissa Clean Suite Yes 
MySQL Yes 
NCR Voyix Yes 
Oracle Cloud Infrastructure Yes 
Salesforce Yes 
Shopify Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

Amazon Web Services (AWS) No 
Chase Merchant Services No 
Cordial No 
Eloqua No 
Everest No 
Experian Aperture Data Studio No 
Facebook No 
HubSpot CRM No 
HubSpot Customer Platform No 
Marigold Engage+ No 
Melissa Clean Suite No 
MySQL No 
NCR Voyix No 
Oracle Cloud Infrastructure No 
Salesforce No 
Shopify No 
X (Twitter) No 
YouTube No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inte Q

Founded

1998

Country

United States

Website

inteqinsights.com/genesis-platform/

Vendor Details

Company Name

Genesis Petroleum Technologies

Founded

2005

Country

Australia

Website

www.genesispetroleum.com.au/products-solutions/

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Product Features

Oil and Gas

Compliance Management No 
Equipment Management No 
Inventory Management No 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling No 
Work Order Management No 

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