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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Instant Reply serves as an advanced AI sales representative for engaging business discussions across platforms like Instagram, WhatsApp Business, and Messenger. This tool leverages a company's frequently asked questions, pricing, and policies to effectively respond to customer inquiries, assess incoming requests, and facilitate follow-up actions along with booking processes. Initially, teams can operate in an approval mode, gradually transitioning to automatically dispatch the types of replies they deem reliable. Additionally, personalized quotes and decisions regarding discounts can be delegated to a human agent while retaining the context of the conversation. The platform's shared inbox consolidates all customer interactions for easier management. Furthermore, an MCP server enables the connection of compatible AI assistants to appropriate inbox and workflow tasks, contingent upon workspace access rights, permissions, and specific plan limitations. Notably, WhatsApp Business is accessible under Growth and Pro plans, with Meta's delivery fees billed separately. Overall, Instant Reply streamlines customer engagement while providing flexibility for businesses to manage their communication effectively.

Description

Wabizo is an innovative WhatsApp bot fueled by AI that streamlines the ordering process for various establishments such as restaurants, pharmacies, grocery stores, and bakeries. By transforming a business's WhatsApp Business number into an intelligent sales assistant, it effectively greets customers, showcases an updated product catalog, and facilitates order placement through engaging conversations, interactive buttons, and organized lists, while also allowing seamless transitions to a live agent when necessary. Among its standout features are support for multiple languages including English, Urdu, and Roman Urdu, a real-time administrative dashboard for monitoring orders and chats, alongside a dedicated mobile application for both owners and staff. Additionally, Wabizo includes automatic integration with Bluetooth thermal printers to provide instant order receipts and offers automated replies based on shop hours, ensuring customer inquiries are promptly addressed. Businesses can be operational in less than half an hour without any coding needed, as Wabizo takes care of the WhatsApp/Meta API setup. Currently, it serves over 500 businesses, handling more than 50,000 orders each month while maintaining an impressive uptime of 98%. With its user-friendly interface and robust functionalities, Wabizo is reshaping how businesses interact with their customers in the digital age.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Facebook Messenger Yes 
Instagram Yes 

Integrations

WhatsApp Yes 
Facebook Messenger No 
Instagram No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Instant Reply

Website

www.instantreply.co

Vendor Details

Company Name

Expertizo PK

Founded

2017

Country

Pakistan

Website

wabizoai.com

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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