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Description

Instant Reply serves as an advanced AI sales representative for engaging business discussions across platforms like Instagram, WhatsApp Business, and Messenger. This tool leverages a company's frequently asked questions, pricing, and policies to effectively respond to customer inquiries, assess incoming requests, and facilitate follow-up actions along with booking processes. Initially, teams can operate in an approval mode, gradually transitioning to automatically dispatch the types of replies they deem reliable. Additionally, personalized quotes and decisions regarding discounts can be delegated to a human agent while retaining the context of the conversation. The platform's shared inbox consolidates all customer interactions for easier management. Furthermore, an MCP server enables the connection of compatible AI assistants to appropriate inbox and workflow tasks, contingent upon workspace access rights, permissions, and specific plan limitations. Notably, WhatsApp Business is accessible under Growth and Pro plans, with Meta's delivery fees billed separately. Overall, Instant Reply streamlines customer engagement while providing flexibility for businesses to manage their communication effectively.

Description

Yelp and Thumbtack Auto-Response and Follow-ups Solution. NZ Leads delivers immediate AI messages to incoming inquiries. Sets up automatic follow-up sequences. Creates custom, personalized communications without any human intervention. Smart AI technology interprets customer questions and generates responses that boost conversions. Centralizes lead handling in a single interface. Compatible with leading CRMs. Links to Slack, WhatsApp, text messaging platforms, and beyond. Offers Zapier connectivity for integrating with countless third-party services. Allows message customization and timed follow-ups tailored to your company voice. Provides analytics dashboard for monitoring performance. Access from any mobile device to manage leads on the go. Integrates with popular systems like HubSpot, Pipedrive, and similar platforms. Drives revenue growth and enhances client experience. Simplifies capturing and converting leads from Yelp and Thumbtack platforms.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp Yes 
Facebook Messenger Yes 
GoHighLevel No 
HubSpot CRM No 
HubSpot Customer Platform No 
Instagram Yes 
Pipedrive No 
Slack No 
Thumbtack No 
Twilio No 
Workiz No 
Yelp No 
Zapier No 

Integrations

WhatsApp Yes 
Facebook Messenger No 
GoHighLevel Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Instagram No 
Pipedrive Yes 
Slack Yes 
Thumbtack Yes 
Twilio Yes 
Workiz Yes 
Yelp Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99/month/business
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Instant Reply

Website

www.instantreply.co

Vendor Details

Company Name

NZ Leads

Founded

2023

Country

United States

Website

nzleads.com

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

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