Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Instant Reply serves as an advanced AI sales representative for engaging business discussions across platforms like Instagram, WhatsApp Business, and Messenger. This tool leverages a company's frequently asked questions, pricing, and policies to effectively respond to customer inquiries, assess incoming requests, and facilitate follow-up actions along with booking processes. Initially, teams can operate in an approval mode, gradually transitioning to automatically dispatch the types of replies they deem reliable. Additionally, personalized quotes and decisions regarding discounts can be delegated to a human agent while retaining the context of the conversation. The platform's shared inbox consolidates all customer interactions for easier management. Furthermore, an MCP server enables the connection of compatible AI assistants to appropriate inbox and workflow tasks, contingent upon workspace access rights, permissions, and specific plan limitations. Notably, WhatsApp Business is accessible under Growth and Pro plans, with Meta's delivery fees billed separately. Overall, Instant Reply streamlines customer engagement while providing flexibility for businesses to manage their communication effectively.
Description
Lumro serves as a comprehensive platform designed for the creation, management, and deployment of AI agents that are capable of handling various tasks including sales, customer support, lead generation, appointment scheduling, and ensuring customer satisfaction, all while providing human-like engagement around the clock. These AI agents integrate effortlessly with multiple communication channels such as website chat, email, WhatsApp, Instagram, Facebook, and phone services. Furthermore, they are compatible with existing business tools like CRMs, payment gateways, and scheduling applications, enabling them to perform more than just answering common queries; they can actively capture leads, manage support tickets, schedule appointments, process transactions, escalate issues, retrieve product details, and execute customized workflows that align with specific business needs. Lumro also offers features for brand customization and voice alignment by training the agents on company-specific data such as websites, PDFs, manuals, and previous interactions, while continuously monitoring performance through detailed analytics to ensure optimal operation. This comprehensive approach not only enhances efficiency but also ensures that businesses can maintain a consistent and engaging customer experience across various platforms.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Instagram
Yes
WhatsApp
Yes
Cal.com
No
Calendly
No
ChatGPT
No
Claude
No
Facebook
No
Facebook Messenger
Yes
Gemini
No
Gmail
No
Integrations
Instagram
Yes
WhatsApp
Yes
Cal.com
Yes
Calendly
Yes
ChatGPT
Yes
Claude
Yes
Facebook
Yes
Facebook Messenger
No
Gemini
Yes
Gmail
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$39 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Instant Reply
Website
www.instantreply.co
Vendor Details
Company Name
Lumro
Country
United States
Website
www.lumro.co
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No