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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Businesses worldwide enhance their sales, boost revenue, and cultivate enduring relationships through top-tier sales CRM and cloud phone solutions by Inperium. Accelerate your sales processes and maximize revenue by effectively connecting with your contacts, streamlining sales team operations, and leveraging actionable data for informed decision-making. Equip your small to medium-sized business with an efficient cloud-based phone system to seamlessly handle incoming calls and foster robust customer relationships. Our philosophy centers around listening to our clients, and we prioritize transforming their feedback into new product features swiftly. With a commitment to innovation, we embrace cutting-edge technologies to achieve our aspirations with sophistication. Our expertise is matched by our dedication to continuous learning, and we prioritize transparency, trust, and a friendly approach in all our interactions. Our effort to build lasting loyalty among customers is unwavering, as we believe that trust is the cornerstone of successful business relationships.

Description

Enhance your understanding of customers with the innovative Microsoft Customer Experience Platform. Fragmented data can obstruct your ability to see a comprehensive picture of your clientele and hinder the establishment of enduring relationships. Discover how to obtain the insights necessary for success. By unlocking the potential of your customer data, you can craft personalized experiences that resonate. Utilize a platform that empowers you to manage your customer data effectively, allowing for more pertinent interactions and fostering deeper connections. Engage directly with your customers on your own terms while maintaining complete control over your data. Anticipate customer intentions to provide the most suitable content through the appropriate channels at precisely the right time. Ensure seamless customer experiences at every interaction by leveraging AI-driven journeys. Combine transactional, behavioral, and demographic information in real-time to develop a rich, 360-degree perspective of your customers, yielding actionable insights that drive your business forward. This comprehensive approach not only enhances customer satisfaction but also strengthens your brand’s loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Synapse Analytics No 
Microsoft Advertising No 
Microsoft Clarity No 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Marketing No 
Microsoft Purview No 

Integrations

Azure Synapse Analytics Yes 
Microsoft Advertising Yes 
Microsoft Clarity Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Marketing Yes 
Microsoft Purview Yes 

Pricing Details

$24.99 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

INPERIUM

Founded

2019

Country

United States

Website

www.inperium.com

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/industry/customer-experience-platform

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

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